Core Telecommunications Service Operations & Maintenance

The contract titled Core Telecommunications Service Operations & Maintenance requires the provision of round-the-clock local telecommunication services with a strict mandate to maintain 99.9% service availability while adhering to ITU QoS and GoS standards. Essential services include VoIP support, full E911 compliance, continuous network monitoring, and rapid response to outages, ensuring seamless communication for critical operations. All services must be delivered locally with a primary focus on Montgomery, Alabama, where the place of performance is designated, and the contractor is expected to support uninterrupted connectivity under all conditions. This is a subcontract under a Small Business Set Aside - Total classification, assigned the NAICS code 517111, and solicited by the Department of Defense through the FA3300 42 Cons Cc office. The opportunity was posted on July 30, 2026, with proposals due by August 13, 2026, at 6:00 PM. The contractor must be a qualified small business capable of meeting stringent performance benchmarks and technical requirements tied to mission-critical telecommunications infrastructure. Success in fulfilling this contract depends on robust operational resilience, compliance with federal communication standards, and proven capability to manage and resolve service disruptions in real time.