COTA Bus Passenger Shelter Cleaning Services

The Central Ohio Transit Authority (COTA) is soliciting proposals under solicitation number 2026-RFP-066 for comprehensive cleaning and maintenance services for approximately 670 passenger amenities, including shelters and Bus Rapid Transit (BRT) corridors throughout its service area. The selected contractor will be responsible for removing litter, graffiti, and gum, as well as performing pressure washing at 33 N. High Street three times per week, snow and ice removal, and weekly daytime inspections. Key performance requirements include responding to emergency cleaning requests within four hours and reporting damaged assets or lighting within 24 hours. To ensure quality and accountability, the contractor must utilize a real-time electronic tracking system that records stop IDs, service times, and photographic evidence of completed work. This five-year contract is awarded based on best value, with cost weighted at 20 percent of the total evaluation. Proposers must submit a digital PDF proposal not exceeding 25 pages, accompanied by a separate price proposal and various notarized affidavits. Compliance requirements are extensive, incorporating FTA Circular 4220.1G, Buy America provisions, and strict adherence to EPA and City of Columbus stormwater regulations. Additionally, the contractor must comply with safety mandates regarding distracted driving and substance abuse for safety-sensitive functions. Payment is issued on net 30 terms following COTA's verification and acceptance of services.