CRFQ-0231-OOT2700000007-5 | Addendum No 4 - LEO Satellite Internet

The State of West Virginia, through its Department of Administration Purchasing Division and the Office of Technology, is soliciting bids for a Central Master Agreement to provide Low Earth Orbit (LEO) satellite internet services. The contract encompasses both fixed and mobile LEO services, including the provision of equipment kits, professional installation, and 24x7x365 technical support. Key technical requirements include a target bandwidth of at least 100 Mbps download and 25 Mbps upload for fixed services, unlimited data with no fixed caps, and the availability of various mounting hardware options such as vehicle, window, tripod, and pole mounts. The award will be granted to the fully compliant vendor offering the lowest overall total cost. To qualify, vendors must be authorized direct providers or resellers of LEO services and provide evidence of having served at least two state or federal government entities and completed five network installation projects in rural West Virginia or the Appalachian region within the last five years. All installations must be performed by certified technicians. The contract requires vendors to maintain commercial general liability insurance of at least 1 million dollars per occurrence and adhere to strict confidentiality and non-disclosure policies regarding personally identifiable information. Standard orders must be delivered within 30 calendar days, while emergency orders are required within 15 calendar days. Payments are generally made in arrears via electronic funds transfer or P-Card, though software subscriptions may be paid annually in advance.