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CRIS Application Support and Maintenance

Active

State & Local

Response Deadline11/25/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The CRIS Application Support and Maintenance subcontract involves providing technical support and corrective maintenance for the Texas Department of Transportation's Crash Record Information System. The selected provider will be responsible for critical system stability tasks, including bug fixing, patch management, troubleshooting system errors, and performance tuning. Work will be conducted across production and staging environments using established incident ticketing systems while strictly adhering to TxDOT IT security standards and SDLC protocols. The primary objectives of the contract are to ensure consistent system uptime and the timely resolution of incident tickets. This opportunity is categorized under NAICS code 541513 and is managed by the Texas Department of Transportation. Interested parties must submit their responses by the deadline of November 25, 2026.

General Info

Technical support and maintenance for TxDOT Crash Record Information System by November 25, 2026.

Agency

Texas Department of Transportation

NAICS

541513 - Computer Facilities Management Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 601440000053455.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Crash Records Information System Service Agreement

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Timeline

PostedOct 21

subcontract

Response DeadlineNov 25

Submission deadline

Response Deadline

11/25/2026, 09:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyTexas Department of Transportation

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas Department of Transportation

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical support and corrective maintenance for the Crash Record Information System for prime contractors on TxDOT IT projects. Executes bug fixing, patch management, troubleshooting system errors, and performance tuning. Utilizes CRIS production and staging environments and incident ticketing systems. Adheres to TxDOT IT security standards and SDLC protocols. Delivers maintained system uptime and resolved incident tickets.

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