Crisis Drop-In and Stabilization Unit

The contract involves establishing and operating a no more than 15-bed sub-acute Crisis Drop-In and Stabilization Unit in Bismarck, ND, targeting individuals with mental health and substance use disorders. The North Dakota Department of Human Services seeks a qualified entity to provide trauma-informed, recovery-oriented services, including crisis stabilization, medication management, withdrawal support, and short-term residential care. The vendor must submit a detailed monthly projection, including regional staffing patterns and hourly nursing rates, supported by a comprehensive line-item budget. The operation is expected to be continuous, 24/7/365, with performance monitored through regular audits, incident reports, and quality management activities. The contract emphasizes strict compliance with HIPAA via a Business Associate Agreement, staff qualifications, confidentiality, and safety protocols, including medication storage, inventory, and destruction procedures. The evaluation process assigns points based on understanding of the scope, experience, management plan, and cost, with a total of 100 points, favoring a balanced assessment of technical merit and price. The procurement specifies detailed operational standards, including licensing under North Dakota administrative codes, ADA accessibility, and adherence to evidence-based practices. The performance oversight is conducted through annual and unannounced audits by the Human Service Center, requiring the vendor to maintain a robust Quality Management Plan, facilitate weekly resident meetings, and submit comprehensive reports. Payment procedures involve monthly billing supported by documentation and audits, with no explicit mention of specific electronic invoicing platforms. Proposal submissions are due by October 3, 2025, with separate technical and cost proposals, including staff resumes, reference letters, and detailed budgets, directed to Holly Kangas via email. The contract also incorporates a HIPAA-compliant Business Associate Agreement, conflict of interest certifications, and provisions for amendments, termination, and confidentiality, ensuring operational integrity and regulatory compliance throughout the contract duration.