This Solicitation opportunity from Georgia was posted on October 21, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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CRM System (Customer Relationship Manager)

Closed

53900 GEORGIA 53900-eRFP-000001231-2025State & Local

Submission Closed11/18/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

New

SLED

MetroAccess Fare Collection and Management System

Solicitation # WMATA-0000010941

The Washington Metropolitan Area Transit Authority is seeking proposals for the MetroAccess Fare Collection and Management System under solicitation number WMATA-0000010941. This project falls under NAICS code 541512, focusing on computer systems design services to enhance the transit authority's ability to manage and collect fares for its MetroAccess services. The solicitation was posted on October 25, 2026, with a strict response deadline of October 27, 2026. Interested parties must submit their responses through the official WMATA supplier portal by the specified cutoff time to be considered for the contract.

Washington Metropolitan Area Transit Authority

POSTED

DEADLINE

The purpose of this purchase order is to procure AutoCAD a subscription for AutoCAD tools for EMCBC.The Office of Environmental Management within the Department of Energy is seeking to procure a subscription for AutoCAD tools to support the Environmental Management Congressional Budget Council. This requirement is categorized as a forecast with a posted date of October 25, 2026, and is designated as a small business set-aside under NAICS code 541512. The performance of this contract will take place in Ohio. American Business Solutions Inc is listed as the incumbent contractor for these services. For further inquiries, Kenneth Johnson serves as the Small Business Program Manager and primary point of contact.

Office of Environmental Management

POSTED

DEADLINE

Project Manager Services (Cybernamic, LLC.)The National Nuclear Security Administration, under the Department of Energy, is forecasting a requirement for Project Manager Services. This opportunity is designated as an 8A small business set-aside and falls under NAICS code 541512. The work is expected to be performed in the District of Columbia. Cybernamic LLC is listed as the incumbent contractor for these services. Interested parties may coordinate with Small Business Program Manager Chelsea Murphy regarding this forecast.

National Nuclear Security Administration

POSTED

DEADLINE

Budget Execution Formulation Analysis Support Tool (BEFAST)The Budget Execution Formulation Analysis Support Tool (BEFAST) is a forecast procurement opportunity issued by the Department of Energy's Office of Science. This project, categorized under NAICS code 541512 for computer systems design services, is intended to be performed in Maryland. The current incumbent contractor for these services is Deloitte Consulting LLP. Administrative oversight for this requirement is managed by Small Business Program Managers David Riley and Chadsey Kittock. The forecast was posted on October 25, 2026, and is listed as an other type of set-aside.

POSTED

DEADLINE

Pardon Case Mgmt SolutionThe Department of Justice, specifically the Boards And Divisions Offices, is seeking a modern clemency management system to replace the current Electronic Clemency Records Database. This new solution is intended to expand existing capabilities and support additional functionalities and workflows that align with newly revised clemency forms, reporting requirements, and dashboards. This opportunity is listed as a forecast with the place of performance located in Washington, District of Columbia. The project falls under NAICS code 541512, and interested parties may coordinate with the designated point of contact, Tracey Cross, or the small business specialist, Tanya Newland-Senior.

Boards And Divisions Offices

POSTED

DEADLINE

Legacy Data Migration and IntegrationThe Legacy Data Migration and Integration subcontract involves the migration of client and program data from legacy systems for prime contractors working on Hidalgo County Community Service Agency projects. The scope of work focuses on the extraction, cleaning, and mapping of financial, eligibility, and household records utilizing ETL tools to ensure a validated dataset is delivered within the new production environment. A critical component of the agreement is the strict protection of confidential client information and the maintenance of detailed, auditable records for all data modifications. This project falls under NAICS code 541512 and is managed through the Community Service Agency in Texas, with a response deadline set for November 6, 2026.

Community Service Agency

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DEADLINE

Software Configuration and Implementation Professional ServicesThis subcontract for Software Configuration and Implementation Professional Services involves the technical setup and configuration of software for prime contractors working on Hidalgo County Community Service Agency projects. The scope of work focuses on establishing workflows for application intake, eligibility review, and referral follow-up, while implementing essential role-based access controls and records-retention rules. The selected provider must possess specialized expertise in grant reporting and multi-program intake tailored for human-services organizations to deliver a system fully prepared for user acceptance testing and production. The opportunity is categorized under NAICS code 541512 and is associated with the Community Service Agency in Texas. Interested parties should note that the response deadline is November 6, 2026.

Community Service Agency

POSTED

DEADLINE

Case Management Software for Hidalgo County Community Service Agency

Solicitation # 26-0480-11-06-03-REBID

Hidalgo County is soliciting proposals under RFP No. 26-0480-11-06-03-REBID for a cloud-based customer management software solution for the Community Service Agency. The objective is to implement a scalable, secure, and user-friendly system to manage the full client-service lifecycle, including application intake, eligibility determination, service authorization, and compliance reporting. Key requirements include a bilingual English and Spanish responsive portal for client intake, mobile-friendly accessibility, and support for a minimum of 40 users. The project involves software licensing, data migration, user training, and ongoing hosting and maintenance. The solicitation was released on October 24, 2026, with a response deadline of November 6, 2026, at 3:00 PM CST. Award decisions will be based on a points-based evaluation where pricing is not the sole criterion; the process includes a preliminary evaluation followed by negotiations and a request for a Best and Final Offer. The contract is subject to various federal and state regulations, including 2 CFR 200, the Texas Prompt Payment Act, and Title VI of the Civil Rights Act. Vendors must provide proof of insurance, SAM.gov registration, and certification regarding debarment. The County reserves the right to terminate the agreement with thirty days written notice and requires that any defective items be replaced within two business days.

Community Service Agency

POSTED

DEADLINE

ManageEngine Implementation and Integration ConsultantThe ManageEngine Implementation and Integration Consultant subcontract involves providing specialized advisory, configuration, and integration services for prime contractors working on Capital Regional District IT projects in Canada. The primary objective is to integrate ManageEngine platforms with the Microsoft Cloud ecosystem, specifically focusing on Microsoft 365, Microsoft Intune, and Microsoft Entra ID. The selected consultant will be responsible for conducting environment health reviews and licensing optimization to ensure efficient system performance. Key deliverables include the production of detailed integration reports and the implementation of optimized configurations. Candidates must possess deep technical expertise in ManageEngine administration and the broader Microsoft Cloud environment. Interested parties must respond by November 19, 2026, regarding this opportunity associated with NAICS code 541512.

Capital Regional District

POSTED

DEADLINE

Technical Architect / Integration SpecialistThis subcontract opportunity with the Los Angeles Unified School District seeks a Technical Architect and Integration Specialist to define the technical architecture and integration requirements for ERP projects. The selected prime contractor will be responsible for designing a web-based SaaS architecture, establishing API management strategies, and creating critical integration points between the ERP and Student Information Systems. Key deliverables for this engagement include a comprehensive Technical Requirements Matrix and a detailed Integration Map. Qualified candidates must possess specialized expertise in Identity and Access Management tools, Snowflake, and established cybersecurity frameworks. The project is based in the Los Angeles-Long Beach-Santa Ana area under NAICS code 541512. Interested parties must submit their responses by the deadline of December 1, 2026.

Los Angeles Unified School District

POSTED

DEADLINE

Cisco Call Manager & Algo System IntegratorThis subcontract opportunity with Broward County in Florida involves the installation, configuration, and integration of mass notification systems for prime contractors working on County network projects. The selected provider will be responsible for configuring Cisco Call Manager to trigger notifications and provisioning SIP devices to ensure direct integration without the need for middleware, ultimately delivering a fully operational and integrated system. Qualified candidates must possess a Cisco Certified Network Professional certification or an equivalent VoIP certification. Interested parties should note that the response deadline for this engagement is November 16, 2026.

POSTED

DEADLINE

Security Network and Cellular IntegrationThe Security Network and Cellular Integration subcontract focuses on configuring critical network infrastructure for prime contractors managing security projects within Broward County, Florida. The scope of work includes establishing cellular connectivity for remote locations, configuring network settings to support offline mode live streaming, and implementing robust end-to-end encryption for physical security traffic and facial data. The primary objective is to deliver a secure network environment that ensures protected remote access and reliable on-camera storage. To qualify for this engagement, personnel must hold advanced network security certifications, specifically CISSP or CCNP. Interested parties should note that the solicitation was posted on October 23, 2026, with a response deadline of November 16, 2026. This project falls under NAICS code 541512, emphasizing the technical requirements for computer systems design and integration.

Broward County

POSTED

2 days ago

DEADLINE

in 22 days

AI Contract Overview

The Georgia Department of Georgia Southern University is seeking proposals to establish a one-year contract, with the possibility of four additional one-year renewals, for a comprehensive Customer Relationship Management (CRM) Student Success Platform. The purpose of this procurement is to acquire a turnkey software solution that supports the entire student lifecycle, from matriculation through graduation, without requiring the state to purchase or install additional third-party applications, licenses, or storage. The ideal platform must be a proven, widely-used system within higher education institutions, offering customizable tools accessible via user interface, SQL, or XML coding. It should facilitate management of activities, data, and materials across various user types, including students, advisors, faculty, and staff, and incorporate features such as appointment scheduling, note entry/viewing, and detailed student profiles that integrate data from the Student Information System (SIS) and other sources. The contract value is estimated between $500,000 and $2,000,000, with proposals due by November 18, 2024. The primary contact for this solicitation is Addie Edwards, reachable via email or phone.

General Info

Agency

Georgia Southern University

NAICS

541512 - Computer Systems Design Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedOct 21

Solicitation

Response DeadlineNov 18

Deadline has passed

Submission Closed

11/18/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyGeorgia Southern University

Contacts1 person available

OfficeN/A

Organization / AgencyGeorgia Southern University

Office AddressN/A

Contacts

Addie Edwards

contact@example.gov

+1 (555) 000-0000

Full Description

Purpose of Procurement Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §§50-5-50 et seq.), this Request for Proposals (¿RFP¿) is being issued to establish a contract for (1) one year with the option of (4) four one-year renewals with one qualified supplier who will provide a CRM Student Success Platform to the Division of Enrollment, Marketing and Student Success (hereinafter, ¿the State Entity¿) as further described in this RFP. INTRODUCTION/GENERAL OVERVIEW: The Division of Enrollment, Marketing and Student Success requests proposals from companies to provide a comprehensive platform to manage the student lifecycle from matriculation to graduation. We are looking for a turnkey software solution that is already being used by other higher education institutions. The CRM database must provide a variety of tools that can be customized through the user interface, or for highly personalized needs, through SQL and xml code. The CRM platform must include the ability to manage the activities, data and materials of various user types across the enterprise (students, academic advisors, other student success staff, faculty, and partners across all divisions). The CRM system must provide an appointment management system along with the ability to enter and view notes on students. The CRM must include a reporting feature and must provide detailed student profiles based on SIS data but integrating other platform data as well. We are searching for one comprehensive CRM system that does not require the state entity to purchase, acquire or install third-party applications, software, storage, or user licenses to provide the scope of work detailed in this RFP.

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