Customer Field Service Representative

SOURCES SOUGHT ANNOUNCEMENT - Solicitation W58RGZ-20-R-0105 THIS IS A SOURCES SOUGHT ANNOUNCEMENT FOR MARKET SURVEY PURPOSES ONLY. THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT SHALL BE AWARDED FROM THIS ANNOUNCEMENT; THEREFORE REQUEST FOR A SOLICITATION WILL NOT RECEIVE A RESPONSE. THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. 1. INTRODUCTION: This announcement establishes an official (RFI) as defined in FAR Part 10 and DOES Not constitute a Request for Proposal (RFP) or commitment to the Government to issue an RFP in the future. The Government is not seeking proposals and will NOT accept unsolicited proposals for this RFI. Replies to this RFI notice are not offers and cannot be accepted by the Government to form a binding contract. Respondents are advised that the Government will NOT pay for any information or administrative costs incurred in responding to this RFI; all cost associated with responding to this RFI shall be endured solely at the interested party's expense. All submissions will become Government property and will not be returned. 2. BACKGROUND: The US Army Cargo Helicopters Project Management Office (PMO) is conducting market research in accordance with (IAW) FAR 10.001 to determine feasibility of a competitive acquisition and to identify potential sources that can provide on-site Contractor Field Service Representatives (CFSRs) in support of Cargo Helicopters (CH-47) Aircraft Platform and Avionics Systems for a three year period starting CY 2021. Services are needed for Regional Non-Deployed CFSRs within Continental United States (CONUS) and Foreign Military Sales (FMS) requirements to include Outside Continental United States (OCONUS) countries of South Korea, Saudi Arabia, Spain, Turkey and the United Arab Emirates. CFSR services include technical field support, troubleshooting, product performance monitoring, logistics, data analysis, supportability, and management requirements from pre-production through post-production, sustainment, and fleet support for all CH-47 aircraft. 3. PURPOSE: The purpose of this RFI/Sources Sought is to assess current industry capabilities to meet both the USG and FMS CONUS and OCONS CFSR requirements. 4. REQUIREMENT: The Contractor shall perform all program management functions required to ensure successful CFSR program implementation and performance. Program Management shall include: monthly performance reports, Manpower monthly reports, Contractor format Completion of Services, Meeting contract staffing requirements, providing CFSR training to personnel, maintaining CFSR job status and providing status updates, participating in customer meetings, approving and proper processing of travel requirements and International Traffic in Arms Regulations compliance, data management, and CFSR Contractor security. The CFSR may be required to travel to support the fielded CFSR team and participate in status review meetings, After Action Reviews and CFSR Summit activities. The Contractor shall have reach-back capability for technical queries to the Original Equipment Manufacturer (OEM) of the CH-47 aircraft. The CFSR support shall include providing support with the Spanish Army depopulation and population of aircraft components. This support shall include providing all technical manuals, ground support equipment, special tools and test equipment. The Spanish Army will provide the facilities and space for the effort. 5. RESPONSE REQUIREMENTS AND FORMAT: All interested parties who have the capability to provide the requested services are invited to respond to this RFI by submitting the following information: Company name, address, point of contact, phone number, and e-mail address Offerors CAGE Code, business size, (if a small business, please indicate whether HUB Zone, Service Disabled Veteran Owned Small Business, 8(a), etc) Offerors Joint Venture information, if applicable (existing and potential) Evidence of ability to perform the requirement in support of the CH-47 aircraft Identify your company's status in Federal Government System for Award Management (SAM) If the requested services have been provided or offered to the Government within the past three years, a description of the services and applicable Government contact info shall be provided. Provide any other pertinent information that will assist the Government in this assessment. 6. RESPONSE DEADLINE: All responses shall be submitted to the US Army Contracting Command, ATTN: CCAM-PLC&D/Thelma Coley, 5678 Hicks Road, Redstone Arsenal, AL 35898 or Thelma.e.coley.civ@mail.mil and courtesy copied to Cargo Helicopter Project Management Office, ATTN: SFAE-AV-CH-ICH/Sandy Cartee (Acquisition Analyst), 5678 Hicks Road, Redstone Arsenal, AL 35898 or e-mail to sandy.cartee.ctr@mail.mil. Your response is required no later than 1700 CDT 27 May 2020. All questions and comments must be in writing (electronic e-mail responses are acceptable), and no telephone calls will be accepted. The submission of this information is for planning purposes and is not to be construed as a commitment by the Government to procure any services, nor does the US Army intend to award on the basis of this request for RFI/Sources Sought or otherwise pay for the information solicited. Classification Code: 15 - Aircraft & airframe structural components NAICS Code: 336411 - Aircraft Manufacturing Contracting Office Address: US Army Contracting Command, ATTN: CCAM-PLC&D/Yasmine Clanton, 5678 Hicks Road, Redstone Arsenal, AL 35898 Place of Performance: ACC-RSA - (Aviation), ATTN: CCAM, Building 5678, Hicks Road, Redstone Arsenal, AL 35898-5280 Primary Point of Contact: Thelma Coley Contract Specialist 256-876-9125 Thelma.e.coley.civ@mail.mil ACC-RSA - (Aviation)