This Solicitation opportunity from South Carolina was posted on June 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Relationship Management(CRM

Closed

186827821State & Local

Submission Closed07/17/2024

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

New

SLED

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Managed Detection and Response (MDR) Service

Solicitation # T26/008/CHS

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DEADLINE

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TEFCA Technical and Operational SupportThe TEFCA Technical and Operational Support subcontract focuses on providing essential technical infrastructure and operational assistance to prime contractors working on HHS/ONC TEFCA projects. The scope of work includes supporting the administration of the Trusted Exchange Framework and meeting the operational requirements of the Recognized Coordinating Entity. Successful execution requires specialized expertise in technical interoperability frameworks and health data exchange standards. Managed under the Department of Health and Human Services, specifically the Office of the Assistant Secretary for Financial Resources, the contract involves the delivery of technical system maintenance, administrative reports, and operational support logs. The opportunity is categorized under NAICS code 541519, with a response deadline set for December 11, 2026.

Office Of The Assistant Secretary For Financial Resources (asfr)

POSTED

about 15 hours ago

DEADLINE

in 28 days

AI Contract Overview

Clemson University is seeking proposals for a comprehensive multi-channel Customer Relationship Management (CRM) system designed to enhance constituent engagement through automation and personalization of communications. The solution aims to incorporate rules-based automated processes, response management capabilities, and advanced analytical tools to generate detailed reports, thereby improving the university’s ability to manage and analyze interactions with customers and stakeholders. The solicitation, identified as "Customer Relationship Management(CRM" with the response deadline set for July 17, 2024, falls under the NAICS code 541519 and is managed by Clemson University, a South Carolina state agency. The project budget ranges from $500,000 to $2,000,000, reflecting a significant investment in technology infrastructure. The procurement process is governed by Clemson University’s standard bidding and purchasing terms, which emphasize transparency, compliance, and contractual clarity. These documents outline procedures for bid submissions, certifications, and modifications, and specify requirements such as background checks for contractor personnel and adherence to state tax withholding laws for nonresidents. The contract will be awarded following a competitive process, with primary contact being Kevin R Finan, the Procurement Manager. The university’s procurement framework ensures that all contractual relationships are consistent, enforceable, and aligned with institutional policies, providing a structured approach to acquiring a CRM solution that meets the university’s strategic communication and data analysis needs.

General Info

Agency

South Carolina → Clemson University

NAICS

541519 - Other Computer Related Services

Place of Performance

SC, USA

Set-Aside

NONE

Documents

sow

High

q-and-a

High

6 pages · terms-and-conditions

High

16 pages · other

Low

1 page · special-notice

Low

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedJun 3

Solicitation

Response DeadlineJul 17

Deadline has passed

Submission Closed

07/17/2024

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Organization & Contact Information

AgencySouth Carolina → Clemson University

Contacts1 person available

OfficeN/A

Organization / AgencySouth Carolina → Clemson University

Office AddressN/A

Contacts

Kevin R FinanProcurement Manager

Full Description

Clemson University is soliciting proposals for a multi-channel Customer Relationship Management (CRM) solution to automate and personalize customer/constituent communications, to provide rules-based automated processes and response management, and to deliver robust analytical tools and reports.