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This Solicitation opportunity from South Carolina was posted on June 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Relationship Management(CRM

Closed
186827821State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
International
Managed Detection and Response (MDR) Service
Solicitation # T26/008/CHS
The Cambridge Housing Society Ltd is soliciting a comprehensive Managed Detection and Response (MDR) service to protect its users, information, systems, and technology environment from cyber security threats. The scope of work requires a 24/7 Security Operations Centre (SOC) providing continuous monitoring, detection, investigation, and response capabilities. Key technical requirements include Endpoint Detection and Response (EDR) or Extended Detection and Response (XDR), integration with Microsoft 365 and Microsoft Entra ID, identity-based threat detection, proactive threat hunting, and digital forensics. The service must support Windows, iOS, and Android mobile endpoints and include deliverables such as vulnerability insights, incident containment, and continual service improvement. The contract is estimated to be valued at 140,000 GBP excluding VAT, with an initial term running from January 6, 2027, to January 5, 2030, and a potential extension of up to two additional years. This solicitation is reserved for UK-based SMEs and VCSEs, with the award based on the Most Advantageous Tender (MAT) evaluating quality, capability, and price. Mandatory requirements for the provider include specific insurance minimums, including 10 million GBP for Employer's and Public Liability and 2 million GBP for Professional Indemnity. Payment terms are set at 30 days via BACS. Bidders must submit a Procurement Specific Questionnaire, a Disclosure of Interest Certificate, and a signed hard copy of the Non-Collusion Certificate by the deadline of December 9, 2026.
The Cambridge Housing Society Ltd

POSTED

about 10 hours ago

DEADLINE

in 26 days

General Info

Documents

4
PDF, High priority: read this firstsow
High
PDF, High priority: read this first6 pages · terms-and-conditions
High
PDF, Low priority16 pages · other
Low
DOC, Low priority1 page · special-notice
Low

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Timeline

1 update
PhaseClosed
Posted

Solicitation

Deadline changed

Response deadline changed from Jul 1, 2024 to Jul 17, 2024.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencySouth Carolina → Clemson University
Contacts1 person available
OfficeN/A

Full Description

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Clemson University is soliciting proposals for a multi-channel Customer Relationship Management (CRM) solution to automate and personalize customer/constituent communications, to provide rules-based automated processes and response management, and to deliver robust analytical tools and reports.

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Miguel
Hillary
Keith Deutsch
Christine

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