This Government Contract opportunity was posted on September 29, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Relationship Management Software and Associated S/W Maintenance, Configuration and Training Support

Awarded

SAQMMA11R0305Federal

Submission Closed09/22/2011, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 511210

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Case management softwareThe Department of Energy Office of Inspector General is forecasting a requirement for case management software. This procurement is categorized under NAICS code 511210 and is intended as a small business set-aside. The performance of the contract is expected to take place in the District of Columbia. Interested parties may refer to the official acquisition forecast published by the Department of Energy for further details regarding this upcoming opportunity.

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90-Meter Licenses - Follow-On ContractThis five-year follow-on contract is issued by the Naval Information Warfare Systems Command to support PEO C4I / PMW 130. The primary objective of the agreement is the continued procurement of 90-Meter Smart Card Manager Licenses, with the place of performance located in San Diego. The procurement is categorized under NAICS code 511210 and is currently listed as a forecast. Administrative oversight for the contract is managed by Contracting Officer Rema Khalife and Secondary Point of Contact Yvette Tsui.

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POSTED

21 days ago

DEADLINE

N/A

AI Contract Overview

FedBid Buy No. 269364-03, under solicitation SAQMMA11R0305, provides a commercial off-the-shelf Customer Relationship Management software solution for the U.S. Department of State's Bureau of Diplomatic Security. The system is designed to facilitate incident reporting, workflow routing, and the analysis of criminal casework involving persons, events, locations, and vehicles. To enhance the capture and analysis of suspicious activities near U.S. Missions abroad, the software tools will be deployed across networks of varying classification levels. The scope of the contract encompasses the delivery of the software itself, along with ongoing software maintenance, configuration support, and comprehensive training for government operators. Performance of the contract is centered at government facilities within the metropolitan Washington, DC area. The procurement falls under NAICS code 511210 and was managed by the Department of State.

General Info

Agency

N/A

Contract Value

$6,711,993.77

NAICS

511210 - Software Publishers

Place of Performance

VA, USA

Set-Aside

NONE

Awardee

MYTHICS, LLC

Award Issued Date

09/22/2011, 12:00:00 AM UTC

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseAwarded

PostedSep 29

Award Notice

AwardedSep 22

Contract was awarded

Submission Closed

09/22/2011, 12:00:00 PM UTC

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Organization & Contact Information

AgencyN/A

Contacts1 person available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

Contacts

David R. Marr

contact@example.gov

+1 (555) 000-0000

Full Description

FedBid Buy No. 269364-03 The requirement is for a COTS Customer Relationship Management (CRM) software solution to support the U.S. Department of State's Bureau of Diplomatic Security (DS) mission of incident reporting, workflow routing, management and analysis, as well as future uses involving the processing of criminal and other types of case work in which persons, events, locations, vehicles and other items are related. This solution shall mark a single collection of software tools and technologies deployed to networks of different classification to improve the ability of DS to capture and analyze suspicious or criminal events within or near U.S. Missions abroad. The requirement includes software, software maintenance, software configuration support and training for government operators. Place of Contract Performance is in Government facilities in metropolitan Washington, DC.

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