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Observability Software Licensing

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Observability Software Licensing supports prime contractors working on projects for the Massachusetts Executive Office of Technology Services and Security. The agreement provides software licenses for SaaS, PaaS, or IaaS platforms designed to monitor VMware, M365, and Entra ID, with future requirements for AIOps, Distributed Tracing, and Application Performance Monitoring. Technical specifications require the platform to be compatible with OpenTelemetry and integrate seamlessly with Microsoft Teams and ServiceNow. The contract covers active software subscriptions for both initial and renewal terms, with performance centered in Boston. Interested parties should note the response deadline of November 4, 2026, for this opportunity categorized under NAICS code 511210.

General Info

Agency

Massachusetts → ITD0001 - Executive Office of Technology Services and Security

NAICS

511210 - Software Publishers

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134242.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

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Timeline

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Response Deadline

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Organization & Contact Information

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AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security
ContactsNo contacts available
OfficeN/A
Organization / AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies enterprise observability platform software licenses for prime contractors on Massachusetts EOTSS projects. Provisions SaaS, PaaS, or IaaS platforms supporting VMware, M365, and Entra ID monitoring, with roadmap capabilities for APM, Distributed Tracing, and AIOps. Requires compatibility with OpenTelemetry and integration with ServiceNow and Microsoft Teams. Delivers active software subscriptions for initial and renewal terms.

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