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Observability Platform Implementation Specialist

Active

State & Local

Response Deadline11/04/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Observability Platform Implementation Specialist subcontract involves the setup, configuration, and integration of observability platforms for prime contractors supporting the Commonwealth of Massachusetts Executive Office of Technology Services and Security. The scope of work includes configuring telemetry for VMware, M365, Entra ID, and Active Directory, as well as implementing internet endpoint monitoring and ITSM alerting integration. Additionally, the specialist is responsible for developing role-based access controls and Enterprise Health dashboards. Key deliverables for this engagement include a fully configured production environment, an Operational Runbook, and comprehensive As-Built Documentation. The project is based in Boston, Massachusetts, under NAICS code 541512. Interested parties must note the response deadline of November 4, 2026.

General Info

Agency

Massachusetts → ITD0001 - Executive Office of Technology Services and Security

NAICS

541512 - Computer Systems Design Services

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134241.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

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Timeline

PostedOct 8

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 08:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs setup, configuration, and integration of observability platforms for prime contractors on Commonwealth of Massachusetts EOTSS projects. Configures VMware, M365, Entra ID, and Active Directory telemetry, internet endpoint monitoring, and ITSM alerting integration. Develops Enterprise Health dashboards and role-based access controls. Delivers configured production environment, Operational Runbook, and As-Built Documentation.

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