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Platform Implementation & Configuration Services

Active

State & Local

Response Deadline11/04/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Platform Implementation and Configuration Services supports prime contractors on Massachusetts Executive Office of Technology Services and Security projects. The scope of work involves the technical setup and configuration of observability platforms, including architectural design, data collection configuration, the creation of dashboards and synthetic tests, and the implementation of alert routing and deduplication through external APIs such as ServiceNow. The primary deliverables for this engagement are a comprehensive Solution Design Document and a fully configured platform. The project is based in Boston and requires resources to be located within the United States, with potential requirements for DCJI certification. Interested parties should note the response deadline of November 4, 2026. The contract falls under NAICS code 541512, focusing on specialized computer systems design services to enhance system monitoring and operational visibility for the agency.

General Info

Agency

Massachusetts → ITD0001 - Executive Office of Technology Services and Security

NAICS

541512 - Computer Systems Design Services

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134242.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

AI Contract Breakdown

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Timeline

PostedOct 8

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 08:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical setup and configuration of observability platforms for prime contractors on Massachusetts EOTSS projects. Designs architecture, configures data collection, dashboards, and synthetic tests, and implements alert routing and deduplication via external APIs like ServiceNow. Requires US-based resources and potential DCJI certification. Delivers Solution Design Document and configured platform.

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