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Advanced Infrastructure and Application Observability Consultant

Active

State & Local

Response Deadline11/04/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity is for an Advanced Infrastructure and Application Observability Consultant to support prime contractors on projects for the Commonwealth of Massachusetts Executive Office of Technology Services and Security. Based in Boston, the role focuses on the deployment of expanded observability tools, including cloud platform services, WAN performance analytics, distributed tracing, and Real User Monitoring. The selected provider will be responsible for delivering service-dependency maps and implementing AIOps event correlation with automated remediation workflows. Technical requirements emphasize deep expertise in hybrid cloud environments across AWS, Azure, and GCP, as well as proficiency with APM agents. Interested parties should note that the solicitation was posted on October 8, 2026, with a response deadline of November 4, 2026. The work falls under NAICS code 541512, focusing on computer systems design services to enhance the operational visibility and automation of state IT infrastructure.

General Info

Agency

Massachusetts → ITD0001 - Executive Office of Technology Services and Security

NAICS

541512 - Computer Systems Design Services

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134241.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

AI Contract Breakdown

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Timeline

PostedOct 8

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 08:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs expanded observability deployments for prime contractors on Commonwealth of Massachusetts EOTSS projects. Implements cloud platform services, WAN performance analytics, distributed tracing, Real User Monitoring (RUM), and AIOps event correlation with automated remediation workflows. Requires expertise in hybrid cloud (AWS/Azure/GCP) and APM agents. Delivers service-dependency maps and AIOps automation workflows.

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