Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Technical Training Provider (Observability)

Active

State & Local

Response Deadline11/04/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Technical Training Provider (Observability) subcontract is issued by the Massachusetts Executive Office of Technology Services and Security for the delivery of specialized technical training on EOTSS projects. The selected provider will be responsible for conducting administrator and operator training sessions focused on a deployed observability platform, as well as developing all necessary supporting instructional materials and documentation. This opportunity requires the use of certified technical trainers to ensure high-quality knowledge transfer to prime contractors. The work is based in Boston, Massachusetts, and falls under NAICS code 611430. Interested parties must submit their responses by the deadline of November 4, 2026.

General Info

Agency

Massachusetts → ITD0001 - Executive Office of Technology Services and Security

NAICS

611430 - Professional and Management Development Training

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134241.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 8

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 08:00:00 PM UTCin 19 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs technical training for prime contractors on Commonwealth of Massachusetts EOTSS projects. Conducts administrator and operator training sessions on the deployed observability platform and develops supporting training materials. Requires certified technical trainers. Delivers completed training sessions and instructional documentation.

Similar Contracts

Same NAICS industry code

RFI 243824 Safety and Compliance Training Courses Provider

Solicitation # RFI 243824

Pacific Gas and Electric Company is issuing Request for Information RFI 243824 to identify and assess qualified training providers capable of delivering safety and compliance training across its California service territory. The primary objective is to evaluate the instructional capacity, geographic coverage, and service offerings of organizations that can support ongoing workforce development. The scope of work encompasses instructor-led, hands-on, and refresher training in several critical areas, including general safety such as OSHA 10-Hour and 30-Hour Construction Safety, HAZWOPER, Confined Space Entry, and Flash Suit Training. Additionally, the requirement covers fall protection for authorized and competent persons, as well as PG&E specific equipment and material handling training for cargo securement and rigging. This solicitation is open to various small business designations, including Small Disadvantaged Businesses, Women-Owned Small Businesses, HUBZone, and Veteran-Owned Small Businesses under NAICS code 611430. All potential providers must adhere to the PG&E Supplier Code of Conduct. Interested parties were required to register their interest by October 14, 2026, with formal responses due by November 4, 2026, at 12:00 PM PT. Submissions and inquiries are managed through the Wood Mackenzie portal, and the company has noted that responding to this RFI does not guarantee an invitation to bid on a subsequent formal contract.

Pacific Gas and Electric Company

POSTED

about 3 hours ago

DEADLINE

TAC Robotic Process Automation Training

Solicitation # 36C10B27Q0052

Technology Acquisition Center Nj (36C10B)

POSTED

about 7 hours ago

DEADLINE

ITSM Training and Organizational Change Management

Pakistan State Oil Company Ltd

POSTED

about 9 hours ago

DEADLINE

06827N0001-Appreciative Inquiry Training

Solicitation # 06827N0001

The Administration for Children's Services (ACS) is seeking a qualified provider from its current network of Family Enrichment Center (FEC) providers to develop and deliver a tailored Appreciative Inquiry (AI) training and capacity-building program. The goal is to build sustainable AI facilitation capacity across ACS and 30 FECs throughout New York City's five boroughs. The selected provider will collaborate with the Center for Appreciative Inquiry (CAI) to create a FEC-specific curriculum and deliver practice-based training to three to four cohorts of approximately 30 participants per fiscal year starting in FY28. Additionally, the provider will establish an AI Leaders Learning Cohort to support peer learning and long-term sustainability. The contract is scheduled to run from March 1, 2027, through June 30, 2029, with options to renew for two additional three-year terms. Total funding is capped at a maximum ceiling of $650,000, with a breakdown of $150,000 for the initial period and $250,000 for each subsequent full year. This is a Negotiated Acquisition where a single award will be made based on the most advantageous proposal, evaluated on budget (30%), qualifications and experience (20%), and the proposed approach. Applicants must use the PASSPort system for submissions and maintain a distinct line-item budget and accounting system separate from their existing FEC contracts.

Administration For Children's Services

POSTED

about 19 hours ago

DEADLINE

Transportation Professional Development ProviderThis subcontract opportunity with Seattle Public Schools seeks a Transportation Professional Development Provider to deliver specialized training for prime contractors. The selected provider will be responsible for developing and implementing annual curricula of up to 10 hours, focusing on critical areas such as student behavior management, safety protocols, and District administrative procedures. A primary objective of the contract is to ensure the delivery of certified trained drivers who meet all necessary qualifications. The provider must ensure that all training materials and delivery methods align with Washington state driver qualifications as well as FERPA and ADA legal requirements. Interested parties should note that the response deadline for this opportunity is November 12, 2026.

Seattle Public Schools

POSTED

about 21 hours ago

DEADLINE

BIP Facilitator Training and Curriculum ServicesThis subcontract, managed by the California Office of Contract Administration, focuses on the delivery of BIP Facilitator Training and Curriculum Services for the San Francisco Adult Probation Department. The selected provider will be responsible for developing professional training for prime contractors, creating specialized curricula, and conducting training sessions for facilitators. All materials and instruction must align strictly with California Penal Code sections 1203.097 and 1203.098. Key deliverables include the production of web-accessible instructional manuals and materials, the completion of training modules, and the maintenance of detailed facilitator training records. The work will be performed in San Francisco under NAICS code 611430. Interested parties must submit their responses by the deadline of November 17, 2026.

Office of Contract Administration

POSTED

DEADLINE

in about 1 month

EXT ADP | Batterers’ Intervention Programs

Solicitation # SFGOV-0000012143

The San Francisco Adult Probation Department is soliciting proposals under solicitation number SFGOV-0000012143 for program evaluation and training services to support the certification of Batterers’ Intervention Programs. The selected provider will be responsible for conducting compliance and certification audits and developing, coordinating, and delivering training for program facilitators. These services are required to ensure that community-based programs mandated for adults are effective and remain in strict accordance with California Penal Code sections 1203.097 and 1203.098, which mandate annual evaluations. Proposals must be submitted via email to APD-RFP@sfgov.org by 5:00 PM on November 16, 2026. A pre-proposal conference call is scheduled for October 21, 2026, at 11:00 AM PDT. All inquiries regarding this solicitation should be directed to Seth Kilbourn. The contract requires the provider to indemnify the City against claims arising from the performance of the work and mandates adherence to Bureau of Services Accessible Information guidelines for any related website content. Evaluation for the award is based on the provided program audit and training services.

Office of Contract Administration

POSTED

DEADLINE

in about 1 month

Safeguarding Awareness Training DeliveryThis subcontract involves the delivery of Safeguarding Awareness training for prime contractors working on education projects for the Leicestershire County Council. The selected provider will be responsible for instructing school staff and personnel on child protection protocols and general safeguarding awareness using specialized curricula and instructional tools. To ensure the quality of delivery, the provider must possess suitably qualified training credentials specifically in the fields of Safeguarding and Child Protection. The primary deliverables for this engagement include the successful execution of training sessions and the provision of detailed attendance records. Interested parties must submit their responses by November 16, 2026, in accordance with the solicitation posted on October 15, 2026. The contract falls under NAICS code 611430, focusing on professional and management development training.

Leicestershire County Council

POSTED

DEADLINE

in about 1 month

Safeguarding in Education (Child Protection) Training Standing List - 2026 Reopen

Solicitation # DN829959

Leicestershire County Council is seeking experienced and suitably qualified training providers to join a standing list for the delivery of Safeguarding Awareness training to schools across Leicestershire and Rutland. This open competition, identified by solicitation number DN829959, is specifically open to small and medium-sized enterprises as well as voluntary, community, and social enterprises. The estimated total value of the contract is 20,000 GBP excluding VAT, or 24,000 GBP including VAT. The contract is scheduled to run from December 1, 2026, to November 30, 2029, with an option to extend for an additional 12 months through November 30, 2030. Awards will be based entirely on quality criteria, accounting for 100% of the evaluation. Interested providers must submit their electronic tenders by November 16, 2026, at 12:00pm.

Leicestershire County Council

POSTED

DEADLINE

in about 1 month

Conflict Resolution and Physical Intervention TrainingThis subcontract involves the delivery of specialized training in conflict resolution and physical breakaway techniques for prime contractors working on healthcare programme projects for the London and South East University Group. The scope of work requires the use of certified instructors in physical intervention who will utilize specialized training rooms and padded mats to conduct the modules. The primary objective is to produce certified students who have successfully completed both the Conflict Resolution and Breakaway modules. This opportunity is categorized under NAICS code 611430, with a response deadline set for November 11, 2026.

London and South East University Group

POSTED

DEADLINE

Healthcare Safeguarding Training ServicesThe Healthcare Safeguarding Training Services subcontract involves the delivery of mandatory training focused on the safeguarding of vulnerable adults and children. This initiative is designed for prime contractors working on healthcare programme projects under the London and South East University Group. The primary objective is to ensure that all participating students receive certified training that complies with UK statutory safeguarding requirements specifically tailored for healthcare professionals. The procurement process for this subcontract began with a posting date of October 15, 2026, and established a response deadline of November 11, 2026. Classified under NAICS code 611430, the contract is managed by the London and South East University Group to maintain high safety and compliance standards across its healthcare infrastructure projects.

London and South East University Group

POSTED

DEADLINE

BLS and Resuscitation Training ServicesThis subcontract for BLS and Resuscitation Training Services involves the delivery of mandatory Basic Life Support and resuscitation training for prime contractors working on healthcare programme projects for the London and South East University Group. The provider is responsible for ensuring that students are fully certified through practical training utilizing CPR mannequins and AED trainers, with all instruction strictly aligned with current resuscitation council guidelines. The opportunity is categorized under NAICS code 611430 and was posted on October 15, 2026. Interested parties must submit their responses by the deadline of November 11, 2026, at 12:00 PM.

London and South East University Group

POSTED

DEADLINE

More opportunities from Massachusetts → ITD0001 - Executive Office of Technology Services and Security

Same awarding agency

Ongoing Support and MaintenanceThis subcontract agreement focuses on providing post-implementation technical support and maintenance for observability platforms supporting prime contractors on Massachusetts Executive Office of Technology Services and Security projects. Based in Boston, the scope of work includes performing critical software updates, platform maintenance, and alert tuning during the stabilization period to minimize noise and optimize system performance. The selected provider must adhere to all Commonwealth Terms and Conditions while delivering ongoing maintenance and resolving support tickets according to established service level agreements. This engagement falls under NAICS code 541513, with a response deadline set for November 4, 2026.

Computer Facilities Management Services

POSTED

DEADLINE

Observability Operations & Runbook DevelopmentThis subcontract for Observability Operations and Runbook Development supports the Massachusetts Executive Office of Technology Services and Security in Boston. The primary objective is to establish operational frameworks and provide specialized training for prime contractors. Key deliverables include the creation of detailed Operational Runbooks and Monitor/Alert Catalogs that address daily operations, troubleshooting procedures, and alert tuning. The scope of work emphasizes sustainability through knowledge transfer sessions designed for administrators and operators. The final output must be provided as editable documents to ensure ongoing utility. Interested parties should note the response deadline of November 4, 2026, for this project categorized under NAICS code 611420.

Computer Training

POSTED

DEADLINE

Platform Implementation & Configuration ServicesThis subcontract for Platform Implementation and Configuration Services supports prime contractors on Massachusetts Executive Office of Technology Services and Security projects. The scope of work involves the technical setup and configuration of observability platforms, including architectural design, data collection configuration, the creation of dashboards and synthetic tests, and the implementation of alert routing and deduplication through external APIs such as ServiceNow. The primary deliverables for this engagement are a comprehensive Solution Design Document and a fully configured platform. The project is based in Boston and requires resources to be located within the United States, with potential requirements for DCJI certification. Interested parties should note the response deadline of November 4, 2026. The contract falls under NAICS code 541512, focusing on specialized computer systems design services to enhance system monitoring and operational visibility for the agency.

Computer Systems Design Services

POSTED

DEADLINE

Observability Software LicensingThis subcontract for Observability Software Licensing supports prime contractors working on projects for the Massachusetts Executive Office of Technology Services and Security. The agreement provides software licenses for SaaS, PaaS, or IaaS platforms designed to monitor VMware, M365, and Entra ID, with future requirements for AIOps, Distributed Tracing, and Application Performance Monitoring. Technical specifications require the platform to be compatible with OpenTelemetry and integrate seamlessly with Microsoft Teams and ServiceNow. The contract covers active software subscriptions for both initial and renewal terms, with performance centered in Boston. Interested parties should note the response deadline of November 4, 2026, for this opportunity categorized under NAICS code 511210.

Software Publishers

POSTED

DEADLINE

Advanced Infrastructure and Application Observability ConsultantThis subcontract opportunity is for an Advanced Infrastructure and Application Observability Consultant to support prime contractors on projects for the Commonwealth of Massachusetts Executive Office of Technology Services and Security. Based in Boston, the role focuses on the deployment of expanded observability tools, including cloud platform services, WAN performance analytics, distributed tracing, and Real User Monitoring. The selected provider will be responsible for delivering service-dependency maps and implementing AIOps event correlation with automated remediation workflows. Technical requirements emphasize deep expertise in hybrid cloud environments across AWS, Azure, and GCP, as well as proficiency with APM agents. Interested parties should note that the solicitation was posted on October 8, 2026, with a response deadline of November 4, 2026. The work falls under NAICS code 541512, focusing on computer systems design services to enhance the operational visibility and automation of state IT infrastructure.

Computer Systems Design Services

POSTED

DEADLINE

Observability Platform Implementation SpecialistThe Observability Platform Implementation Specialist subcontract involves the setup, configuration, and integration of observability platforms for prime contractors supporting the Commonwealth of Massachusetts Executive Office of Technology Services and Security. The scope of work includes configuring telemetry for VMware, M365, Entra ID, and Active Directory, as well as implementing internet endpoint monitoring and ITSM alerting integration. Additionally, the specialist is responsible for developing role-based access controls and Enterprise Health dashboards. Key deliverables for this engagement include a fully configured production environment, an Operational Runbook, and comprehensive As-Built Documentation. The project is based in Boston, Massachusetts, under NAICS code 541512. Interested parties must note the response deadline of November 4, 2026.

Computer Systems Design Services

POSTED

DEADLINE

Enterprise Observability Platform Software ProviderThe Enterprise Observability Platform Software Provider subcontract supports prime contractors on projects for the Massachusetts Executive Office of Technology Services and Security. The selected provider will deliver software licensing and hosting for a comprehensive platform capable of infrastructure metrics, synthetic monitoring, log analytics, APM, and AIOps. Technical requirements include the ability to ingest telemetry from VMware, Microsoft 365, Microsoft Entra ID, and Active Directory. All services must adhere to strict Commonwealth of Massachusetts data security and HIPAA compliance standards. The performance of the contract is centered in Boston, Massachusetts. Interested parties should note the response deadline of November 4, 2026, for this software procurement opportunity under NAICS code 513210.

Software Publishers

POSTED

DEADLINE

RFQ 27-05723 Enterprise Observability Platform

Solicitation # BD-27-1060-ITD00-ITD00-134241

The Executive Office of Technology Services and Security for the Commonwealth of Massachusetts is seeking software and services to acquire and implement an enterprise observability platform under solicitation BD-27-1060-ITD00-ITD00-134241. This open market procurement is eligible for the Small Business Purchasing Program, and all respondents must be current bidders on Statewide Contract ITS86. The project focuses on establishing a scalable capability across infrastructure and cloud, with specific technical requirements for network observability, APM, tracing, logs, databases, digital experience, AIOps, and automation. Evaluation will prioritize the vendor's ability to demonstrate a credible path from Phase 1 through Phase 5, considering technical capabilities, integration approach, and total cost of ownership. The contract requires the successful bidder to provide a firm quotation for Phase 1 and identify cost drivers for future phases. Key performance standards include the successful ingestion of VMware telemetry, monitoring of Microsoft 365 and internet endpoints, and validation of Entra ID and Active Directory health. Administrative requirements include the use of a Deliverable Acceptance Form for all payments, with invoices issued within 45 days of acceptance. Additionally, the contractor must adhere to strict data security standards, including the Commonwealth of Massachusetts Data Management and Confidentiality Agreement and HIPAA compliance for protected health information. For any GenAI components, the contractor must warrant that results are accurate and unbiased. All responses must be submitted via COMMBUYS by the November 4, 2026, deadline.

Computer Systems Design Services

POSTED

DEADLINE

RFQ 27-05723 Enterprise Observability Platform

Solicitation # BD-27-1060-ITD00-ITD00-134242

Solicitation BD-27-1060-ITD00-ITD00-134242 is an open market request for software and services to acquire and implement an enterprise observability platform for the Massachusetts Executive Office of Technology Services and Security. To be eligible, respondents must be current bidders on Statewide Contract ITS86. The procurement includes a focus on foundational observability, with evaluations based on documentation, project references, and the proposed team, though the agency may adjust scoring based on oral presentations and product demonstrations. The project is structured in phases, requiring a firm quotation for Phase 1, while licensing must be quoted for both one- and three-year initial terms. The contract incorporates Commonwealth Terms and Conditions and requires adherence to a strict inspection and acceptance process where the Agency PM must sign a Deliverable Acceptance Form within ten business days of receipt for an invoice to be processed. Special requirements include the Commonwealth of Massachusetts Data Management and Confidentiality Agreement and potential background checks or certifications, such as the Department of Criminal Justice Information certification. Additionally, the contract includes specific provisions for Generative AI, warranting that such systems are accurate and unbiased. All responses must be submitted via the COMMBUYS portal by the November 4, 2026, deadline.

Computer Systems Design Services

POSTED

DEADLINE

IT Change Management and User Adoption ServicesThis subcontract for IT Change Management and User Adoption Services supports prime contractors on projects for the Commonwealth of Massachusetts Executive Office of Technology Services and Security. The scope of work involves developing comprehensive communication plans, creating training modules, and producing user documentation utilizing specialized content authoring tools. A critical requirement of the contract is ensuring that all produced deliverables strictly adhere to WCAG 2.1 AA accessibility standards. The project is based in Boston, Massachusetts, and falls under NAICS code 611430. Interested parties must note the response deadline of October 29, 2026. The primary objective is to facilitate seamless user adoption and effective change management through the delivery of structured training materials and strategic communications.

Professional and Management Development Training

POSTED

DEADLINE

Data Governance and Migration Readiness SpecialistThis subcontract opportunity is for a Data Governance and Migration Readiness Specialist to support prime contractors on projects for the Commonwealth of Massachusetts Executive Office of Technology Services and Security. The selected provider will perform critical data discovery and governance tasks, including conducting data inventory and migration readiness assessments through the use of auditing tools. These efforts will culminate in the development of comprehensive data disposition plans and retention recommendations to ensure all activities align with Commonwealth Enterprise Security Policies. The scope of work requires the delivery of detailed data inventory reports, readiness assessments, and strategic governance recommendations. Based in Boston, this engagement falls under NAICS code 541611. Interested parties should note the response deadline of October 29, 2026, to provide the necessary expertise in data management and security compliance for the state agency.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

M365 Migration Engineering and ExecutionThe M365 Migration Engineering and Execution subcontract involves the technical migration of data from AWS to SharePoint and M365 for prime contractors working on Commonwealth of Massachusetts EOTSS/EOVS projects. Based in Boston, the scope of work includes developing SharePoint architecture design documents, establishing security models, creating detailed migration runbooks, and executing the actual data movement using specialized tools. All activities must adhere to SANS industry design best practices and the NIST 800-53 Moderate baseline to ensure security and compliance. The successful contractor is responsible for delivering comprehensive architecture designs, security models, runbooks, and final validation reports. This opportunity is categorized under NAICS code 541512 and is managed by the Executive Office of Technology Services and Security.

Computer Systems Design Services

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS