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Enterprise Observability Platform Software Provider

Active

State & Local

Response Deadline11/04/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Enterprise Observability Platform Software Provider subcontract supports prime contractors on projects for the Massachusetts Executive Office of Technology Services and Security. The selected provider will deliver software licensing and hosting for a comprehensive platform capable of infrastructure metrics, synthetic monitoring, log analytics, APM, and AIOps. Technical requirements include the ability to ingest telemetry from VMware, Microsoft 365, Microsoft Entra ID, and Active Directory. All services must adhere to strict Commonwealth of Massachusetts data security and HIPAA compliance standards. The performance of the contract is centered in Boston, Massachusetts. Interested parties should note the response deadline of November 4, 2026, for this software procurement opportunity under NAICS code 513210.

General Info

Agency

Massachusetts → ITD0001 - Executive Office of Technology Services and Security

NAICS

513210 - Software Publishers

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134241.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 27-05723 Enterprise Observability Platform

AI Contract Breakdown

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Timeline

PostedOct 8

subcontract

Response DeadlineNov 4

Submission deadline

Response Deadline

11/04/2026, 08:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → ITD0001 - Executive Office of Technology Services and Security

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies core observability software for prime contractors on Commonwealth of Massachusetts EOTSS projects. Provides licensing and hosting for a platform supporting infrastructure metrics, synthetic monitoring, log analytics, APM, and AIOps. Must support VMware, Microsoft 365, Microsoft Entra ID, and Active Directory telemetry ingestion. Requires compliance with Commonwealth of Massachusetts data security and HIPAA standards. Delivers software licenses and platform access.

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