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Secure Transcription Software & Infrastructure Provider

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

511210 - Software Publishers

Place of Performance

AZ, 85012, USA

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C26226Q1138.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

R699--MEDICAL TRANSCRIPTION SERVICE

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and maintains secure software and communication infrastructure for prime contractors on Department of Veterans Affairs VISN 22 network projects. Provides encrypted data transmission tools and integration with VA VPN/VISTA to facilitate communication between the customer and contractor. Requires VA and HIPAA compliance. Delivers a fully operational, secure, and maintained transcription platform.

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More opportunities from Department Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)

Same awarding agency

NAICS: 561410
New
Federal
R699--MEDICAL TRANSCRIPTION SERVICE
Solicitation # 36C26226Q1138
The Department of Veterans Affairs VISN 22 network is seeking qualified Service-Disabled Veteran-Owned Small Businesses (SDVOSB) to provide off-site, remote medical transcription services for multiple facilities, including sites in Albuquerque, Amarillo, Big Spring, El Paso, Phoenix, Prescott, and Tucson. This requirement is structured as a Blanket Purchase Agreement (BPA) and requires 24/7/365 on-demand transcription of diverse medical reports such as discharge summaries, operative reports, and radiology reports. All transcription and verification activities must be performed within the United States. The contract mandates strict turnaround times, with stat dictations required within two hours, history and physical assessments within four hours, and operation reports within six hours, while all other reports must be completed within 24 hours. Billing is strictly based on Visible Black Characters (VBC), and per-line pricing is prohibited. The government will implement a quality management program where a random sampling of 20 reports per month is reviewed; significant errors or failure to meet turnaround times may result in a 50 percent payment reduction or contract termination. Compliance is a critical component of the contract, requiring adherence to HIPAA, FISMA, and the Privacy Act of 1974. Contractors must execute a Business Associate Agreement, ensure the use of encrypted hard drives for storing protected health information, and utilize the One-VA Virtual Private Network for system access. Personnel must undergo background investigations and complete annual VHA privacy and cyber security training. This current phase is a sources sought announcement for market research, with responses due by October 16, 2026.
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