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This Government Contract opportunity from Arizona was posted on March 14, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service & Employee Support for Loan Program

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity, titled Customer Service and Employee Support for Loan Program, is issued by the Human Resources agency of Arizona. The selected provider will be responsible for delivering comprehensive inbound and outbound customer service to employees, specifically addressing inquiries related to loan applications, required documentation, and various account issues. Support must be provided through multiple communication channels, including phone, email, and chat, during standard business hours. The solicitation was posted on March 14, 2024, with a response deadline of April 11, 2024. The project is categorized under NAICS code 811211. Interested parties can find further details and submission guidelines through the official procurement portal.

General Info

Arizona HR seeks a provider for loan program customer and employee support services.

Documents

This scope was carved out of 240027.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Employee Loan Services

AI Contract Breakdown

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyArizona → Human Resources
ContactsNo contacts available
OfficeN/A
Organization / AgencyArizona → Human Resources
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide inbound and outbound customer service to employees regarding loan applications, documentation, and account issues via phone, email, or chat during standard business hours.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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