This Government Contract opportunity from Department Of State was posted on June 16, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Service & Member Support Center
Contract Overview
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AI Contract Overview
The Customer Service and Member Support Center subcontract, issued by the Department of State through the Embassy Sarajevo, requires the provision of comprehensive multilingual customer service for policyholders. The scope of work includes managing enrollment support, addressing benefit inquiries, providing provider referrals, and handling complaint resolution, with the potential requirement for 24/7 operations. Performance of these services will take place in Sarajevo. Interested parties should note that the solicitation was posted on June 16, 2025, and falls under NAICS code 811211.
General Info
Agency
Place of Performance
Sarajevo, BA-BIH, BIHSet-Aside
Documents
This scope was carved out of 19BK8025R0001.
The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.
Health insurance services for Embassy Locally Employed Staff (LES) and their eligible family members
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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