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This Government Contract opportunity from Nevada was posted on May 22, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service & Member Support Operations

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Customer Service and Member Support Operations subcontract, issued by the Nevada Department of Health and Human Services, focuses on providing essential assistance to dental insurance beneficiaries. The scope of work includes managing enrollment processes, providing updates on claims status, assisting members in locating providers, and facilitating the resolution of grievances. This opportunity was posted on May 22, 2024, with a response deadline of July 8, 2024. It is categorized under NAICS code 811211, targeting specialized support services to ensure beneficiaries receive comprehensive guidance and efficient service delivery regarding their dental coverage.

General Info

Agency

Nevada Department of Health and Human Services

Place of Performance

NV, USA

Set-Aside

NONE

Documents

This scope was carved out of 40DHHS-S2832.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

State Sponsored Dental Plan/Ryan White Consumers

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNevada Department of Health and Human Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Nevada Department of Health and Human Services
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide member support including enrollment help, claims status, provider location, and grievance resolution for dental insurance beneficiaries.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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