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This Government Contract opportunity from Texas was posted on March 7, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service & Member Support (Tier 1–2)

Closed
State & Local

Contract Overview

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The North East Independent School District in Texas is seeking a subcontractor to provide Tier 1 and Tier 2 customer service and member support. The primary objective of this contract is to deliver bilingual support in English and Spanish to district employees, specifically addressing inquiries related to benefits, enrollment, claims, and provider information. This opportunity was posted on March 7, 2025, and requires responses to be submitted by the deadline of March 24, 2025. The project falls under NAICS code 811211, focusing on specialized member support services to ensure employees receive efficient and accessible assistance regarding their benefits packages.

General Info

Bilingual Tier 1 and 2 benefits support for North East Independent School District.

Documents

This scope was carved out of 27-25.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Dental Care Plan

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → North East Independent School District
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide bilingual (English/Spanish) customer support for NEISD employees on enrollment, claims, benefits, and provider inquiries.

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Miguel
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Keith Deutsch
Christine

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