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This Government Contract opportunity from Florida was posted on October 7, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service & Participant Support

Closed
State & Local

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The Florida Department of Financial Services is seeking a subcontractor for a Customer Service and Participant Support contract. The selected provider will be responsible for delivering Tier 1 and Tier 2 customer support to employees enrolled in the deferred compensation plan, focusing on account inquiries, transaction assistance, and general plan education. This opportunity is categorized under NAICS code 811211. The solicitation was posted on October 7, 2025, and interested parties must submit their responses by the deadline of January 14, 2026.

Documents

This scope was carved out of 2425-02 ITN TR.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Investment Provider Services for the State of Florida Deferred Compensation Plan

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida Department of Financial Services (DFS)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver Tier 1 and Tier 2 customer support to employees enrolled in the deferred compensation plan, including account inquiries, transaction assistance, and plan education.

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Miguel
Hillary
Keith Deutsch
Christine

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