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Customer Service and Technical Support

Active

Federal

Response Deadline08/31/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Indian Health Service, under the Department of Health and Human Services, is seeking a subcontractor for Customer Service and Technical Support. This opportunity is set aside for Indian Small Business Economic Enterprises and falls under NAICS code 541611. The performance of the contract will take place in Lawton, Oklahoma. The selected provider must offer a dedicated point of contact to manage order coordination, resolve issues, and provide technical support during standard business hours. A key requirement of the service is maintaining an email response time of eight hours or less. Interested parties must respond by August 31, 2026.

General Info

IHS seeks Indian small business for customer and technical support in Lawton, Oklahoma.

Agency

Department Of Health And Human Services → Indian Health ServiceView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Lawton, OK, 73507, USA

Set-Aside

ISBEE

Documents

This scope was carved out of 246-26-Q-0041.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Ortho/Quidel Reagents and Consumable BPA.

AI Contract Breakdown

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Timeline

PostedAug 24

subcontract

Response DeadlineAug 31

Submission deadline

Response Deadline

08/31/2026, 05:00:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Indian Health Service

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Indian Health Service

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide a dedicated point of contact for order coordination, issue resolution, and technical support during business hours with 8-hour email response time.

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