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This Government Contract opportunity from Florida Public Service Commission (PSC) was posted on November 18, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service and User Support

Closed
State & Local

Contract Overview

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The Florida Public Service Commission is seeking a subcontractor for a Customer Service and User Support contract focused on providing end-user assistance for relay service users. The scope of work includes managing user registration, facilitating device setup, providing technical troubleshooting, and delivering specialized training for individuals with hearing or speech disabilities. This opportunity was posted on November 18, 2024, with a response deadline of November 21, 2024. The project falls under NAICS code 811211 and is managed through the Florida Public Service Commission.

General Info

Agency

Florida Public Service Commission (PSC)

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of AD-10976.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Award Telecommunications Relay Service Contract

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida Public Service Commission (PSC)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Florida Public Service Commission (PSC)
Office AddressN/A
ContactsNo contact information available

Full Description

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End-user support for relay service users including registration, device setup, troubleshooting, and training for individuals with hearing or speech disabilities.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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