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Customer Services Representative I

Awarded

THECB-2881State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Texas Higher Education Coordinating Board has awarded a contract for a Customer Services Representative I position under solicitation number THECB-2881, with the award notification posted on July 10, 2026. This position supports the agency's operational needs within the state of Texas, with performance expected to occur statewide. The contract falls under a state, local, or educational agency structure, and while no specific set-aside or NAICS code is provided, the role is critical to maintaining and enhancing customer service functions for the board’s programs and stakeholders. Linda Alphonse serves as the primary point of contact and can be reached via email at Linda.Alphonse@highered.texas.gov for inquiries related to this award. Information regarding the contract can be accessed through the Texas SmartBuy portal using the provided link.

General Info

Customer Services Representative I contract awarded by Texas Higher Education Coordinating Board for statewide support.

Agency

Texas Higher Education Coordinating Board

Contract Value

$35,989.75

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

TX, US

Set-Aside

NONE

Awardee

WorkQuestView Profile

Award Issued Date

07/10/2026, 12:00:00 AM UTC

Documents

(0)

No documents available

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Timeline

PhaseAwarded

PostedJul 10

Award Notice

AwardedJul 10

Contract was awarded

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Organization & Contact Information

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AgencyTexas Higher Education Coordinating Board

Contacts1 person available

OfficeTX, US

Organization / Agency

Texas Higher Education Coordinating Board

Office AddressTX, US

Contacts

contact@example.gov

Full Description

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Customer Services Representative I

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