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This Subcontract opportunity from Louisiana was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Success & Training Services Provider

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541611
New
Business Impact Analysis, Disaster Recovery, and Business Continuity Plan Services (RFP-VC-26-006), Inland Empire Utilities Agency (California)
Solicitation # RFP-VC-26-006
Hagerty Consulting, Inc. is seeking a Disadvantaged Business Enterprise (DBE) subcontractor to support an engagement with the Inland Empire Utilities Agency (IEUA) in California. The project focuses on enhancing organizational resilience through the development and review of a Business Impact Analysis (BIA), Disaster Recovery Plan (DRP), and Business Continuity Plan (BCP), as well as the creation of recovery playbooks. The scope of work includes participating in client workshops, conducting assessments, and facilitating in-person tabletop exercises to identify response gaps. Preference is given to firms with expertise in IT/OT resilience and experience within the water, wastewater, or critical infrastructure sectors. The contract is structured as a service agreement with an initial three-year term and options for one-year extensions. Award selection is based on a single-award basis, evaluating the offeror's past performance in the utility sector, personnel qualifications, staffing methodology, and proposed labor hours. Because the project is partially funded by the U.S. Environmental Protection Agency, the successful vendor must comply with stringent federal and state requirements, including the DBE Six Good Faith Efforts, Build America Buy America (BABA), and California prevailing-wage laws. Technical deliverables must align with CISA and NIST standards, specifically the NIST Risk Assessment Framework. Administrative requirements include electronic submission of proposals via PlanetBids by November 17, 2026. Selected consultants must maintain active SAM.gov registration and provide a Unique Entity Identifier (UEI). Compensation is based on a fully burdened hourly fee schedule, with monthly electronic invoicing and payment via ACH. The agency offers expedited payment options in exchange for invoice discounts of 1%, 2%, or 5%. Final deliverables, including the BIA, DRP, and BCP, must be submitted electronically in both PDF and Word formats.
Hagerty Consulting, Inc.

POSTED

about 1 hour ago

DEADLINE

in 3 days

AI Contract Overview

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The contract is for a Customer Success & Training Services Provider to deliver onboarding, training, and ongoing customer support to staff of the New Orleans Regional Transit Authority through remote one-on-one or group sessions, with all requests required to be addressed within two business days. The services are intended to ensure seamless adoption and effective use of systems or tools by RTA personnel, emphasizing timely and responsive support. The contract is structured as a subcontract under NAICS code 541611, which covers management consulting services, and is posted with a response deadline of August 4, 2026. The agency, located in Louisiana, is seeking a qualified provider capable of delivering high-quality training and support remotely, with no specific set-aside criteria identified. The place of performance and point of contact details are not specified in the provided data, but all work must be conducted virtually to meet the agency’s operational needs.

General Info

Remote customer success and training services for RTA staff, responses within two business days, NAICS 541611, deadline August 4, 2026.

Documents

This scope was carved out of RTAR_03557-2.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyLouisiana → New Orleans Regional Transit Authority
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver onboarding, training, and ongoing customer support to RTA staff via remote one-on-one or group sessions within 2 business days of request.

More opportunities from Louisiana → New Orleans Regional Transit Authority

Same awarding agency

NAICS: 238210
SLED
RAMPART/LOYOLA ELECTRIC FEEDER REPAIR
Solicitation # 2026-043
The New Orleans Regional Transit Authority (RTA) issued Invitation for Bids (IFB) 2026-043 for the Rampart/Loyola Streetcar Electric Feeder Repair. The project scope involves electrical construction including the installation of four 4-inch rigid steel conduits, transitioning from 4-inch PVC conduit ductbanks using rigid pull boxes, and utilizing two 4-inch conduits for fiberoptic cables. All work must comply with applicable building codes and construction specifications, and the contractor is required to provide embossed stainless steel cable tags on all feeders at manholes and splice locations. A pre-bid site visit was scheduled for November 11, 2026, at the intersection of Canal Street and Elk Place, requiring high-visibility safety vests. Bids are due by 2:00 PM on December 8, 2026, with a clarification deadline of December 1, 2026. The contract will be awarded to the lowest responsive and responsible bidder. Required submission documents include the Louisiana Uniform Public Work Bid Form, a Buy America Certificate of Compliance, and various certifications regarding debarment, lobbying restrictions, and non-collusion. The project is subject to the Davis-Bacon Act, the Contract Work Hours and Safety Standards Act, and Federal Transit Administration Buy America requirements. Additionally, contractors must adhere to union prevailing wage rates for heavy construction in Louisiana and comply with non-discrimination laws, including the ADA and Section 504 of the Rehabilitation Act. Acceptance of the work is contingent upon a satisfactory RTA inspection conducted within seven days of delivery.
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NAICS: 561730
SLED
Tree Cutting Streetcar Line & Vegetation Clearance
Solicitation # IFB 2026-039
The New Orleans Regional Transit Authority (RTA) is soliciting bids under IFB 2026-039 for tree trimming, vegetation removal, and line-of-sight clearing services along designated streetcar routes, including the St. Charles, Rampart, and Loyola lines. The primary objective is to maintain a 4 to 5-foot clearance from power lines and catenary infrastructure and to remove any brush obstructing visibility. The contractor is responsible for providing all labor, materials, and equipment, ensuring proper traffic control, and obtaining necessary permits from the City of New Orleans Parks and Parkways Department. All work must adhere to arborist best practices and applicable safety standards, with the contractor also responsible for the complete removal and disposal of all debris. This procurement is strictly limited to eligible Small Business Enterprises (SBE) with at least 51 percent ownership by an economically disadvantaged person, in compliance with 49 CFR Part 26.39. The contract will be awarded to the lowest responsive and responsible bidder. To be considered responsive, bidders must submit a Unit Price Form, a Non-Collusion Affidavit, and SBE certification by the deadline of November 17, 2026, at 2:00 PM. The contract is governed by the laws of the State of Louisiana and includes requirements for compliance with the Americans with Disabilities Act and Equal Employment Opportunity executive orders. Bids must be based on the vendor's own evaluation following a mandatory site visit, as the RTA has not provided a formal cost estimate.
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