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Customer Support and Help Desk for Satellite TV Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing technical support services for end-users of satellite TV systems. The scope includes issue triage, remote diagnostics, and coordinating on-site repairs to ensure uninterrupted service and quick resolution of technical problems. This support function aims to enhance customer satisfaction by addressing and resolving service issues efficiently. Issued by the Belmont Correctional Institution in Ohio, this subcontract is categorized under the NAICS code 541512, which relates to computer systems design services. The contract was posted on January 1, 2026, with a response deadline at the end of December 2027, indicating a long-term engagement opportunity. Specific details about the place of performance and the point of contact are not provided, but the contract is publicly accessible via the OhioBuys platform.

General Info

Technical support for satellite TV users by Belmont Correctional, focusing on diagnostics, repairs, and customer satisfaction.

Agency

Ohio → Drc210200 Belmont Correctional Inst BeciView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

OH, USA

Set-Aside

NONE

Documents

This scope was carved out of CTR033645.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

BeCI Satellite TV ServiceBeCI Satellite TV Service

AI Contract Breakdown

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Timeline

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Response Deadline

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Response Deadline

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Organization & Contact Information

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AgencyOhio → Drc210200 Belmont Correctional Inst Beci
ContactsNo contacts available
OfficeN/A
Organization / Agency
Ohio → Drc210200 Belmont Correctional Inst Beci
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Technical support for end-users including issue triage, remote diagnostics, and coordination of on-site repairs for satellite TV systems.

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