Customer Training & Technical Support for Legal Research Platform
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This subcontract involves providing comprehensive training, onboarding, and ongoing technical support services for approximately 14,000 IRS users to enhance their proficiency with a legal research platform. The services will include delivering live and virtual training sessions, maintaining help desk support, and supplying necessary documentation to ensure users can effectively utilize the platform. The contract is managed under the Department of the Treasury's Operation Services and is focused on improving user experience and efficiency in legal research tasks. The work is primarily performed in Lanham, and falls under the NAICS code 611430, indicating it is related to professional and management development training. While specific details like solicitation numbers and point of contact are not provided, the engagement is established as a subcontract, highlighting a partnership approach to fulfilling the IRS's training and support needs. The contract was posted on January 5, 2026, indicating a future-oriented commitment to sustaining and enhancing platform usability.
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NAICS
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Lanham, MD, USASet-Aside
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