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Customer Training & Technical Support for Legal Research Platform

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract involves providing comprehensive training, onboarding, and ongoing technical support services for approximately 14,000 IRS users to enhance their proficiency with a legal research platform. The services will include delivering live and virtual training sessions, maintaining help desk support, and supplying necessary documentation to ensure users can effectively utilize the platform. The contract is managed under the Department of the Treasury's Operation Services and is focused on improving user experience and efficiency in legal research tasks. The work is primarily performed in Lanham, and falls under the NAICS code 611430, indicating it is related to professional and management development training. While specific details like solicitation numbers and point of contact are not provided, the engagement is established as a subcontract, highlighting a partnership approach to fulfilling the IRS's training and support needs. The contract was posted on January 5, 2026, indicating a future-oriented commitment to sustaining and enhancing platform usability.

General Info

Provide training, onboarding, and support for 14,000 IRS users on legal research platform.

Agency

Department Of The Treasury → Operation Services

NAICS

611430 - Professional and Management Development Training

Place of Performance

Lanham, MD, USA

Set-Aside

NONE

Documents

This scope was carved out of 2023H2-26-P-00094.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Award Notice for Electronic Research Services - West Publishing Corporation

AI Contract Breakdown

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Timeline

PostedJan 5

subcontract

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Organization & Contact Information

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AgencyDepartment Of The Treasury → Operation Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of The Treasury → Operation Services

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver ongoing training, onboarding, and technical support to approximately 14,000 IRS users on effective use of the legal research platform, including live/virtual sessions, help desk services, and documentation.

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