Cybersecurity Incident Response Services (Emergency & Standard Hours)

The contract requires the provision of comprehensive cybersecurity incident response services around the clock, seven days a week, thirty-sixty-five days a year, covering emergencies such as malware infections, ransomware attacks, data breaches, and denial-of-service incidents. Response must be available during both standard business hours and after-hours emergencies, ensuring continuous protection and rapid mitigation of threats. The contractor must be prepared to deploy personnel physically to any Teacher Retirement System of Texas location within the state of Texas within a 24-hour window following activation. This is a subcontract under NAICS code 541310, classified as a professional service for computer systems design and related activities, and is issued by the Teacher Retirement System of Texas. Responses are due by June 5, 2026, and performance is expected to support critical state infrastructure with high availability and reliability standards.