D -- Air Force Recruiting Information Support Systems (AFRISS)

5.4.2. SYSTEMS SERVICES: 5.4.2.1. SENIOR SYSTEMS INTEGRATOR: Must have minimum of 10 years experience in systems integration, administration, and support in a large automated systems network, UNIX hardware and operating systems such as HP Tru64 UNIX and HP-UX 11i, security vulnerabilities/procedures related to UNIX operating systems, backup and restore procedures, server clustering, cluster interconnect communications, and Korn/Bourne/C shell scripting. Minimum four years experience in systems project management initiatives, use of e-mail protocols such as sendmail, knowledge/experience with LAN/WAN and related communications protocols, working knowledge of Air Force Computer Emergency Response Team (AFCERT) requirements and compliance measures, experience with UNIX platforms running Oracle RDBMS, RAC, Application Servers, Forms/Reports, with a variety of system management and performance monitoring tools, applicable information technology industry standards, and experience as project manager/project leader. Education: Master Degree in a technical area or five (5) additional years of related experience may be used as substitution for a Master Degree. 5.4.2.2. SYSTEMS INTEGRATOR: Must have minimum of seven (7) years technical experience including two (2) years systems integration, administration, and support in a large automated systems network, UNIX hardware and operating systems such as HP Tru64 UNIX and HP-UX 11i, security vulnerabilities / procedures related to UNIX operating systems, backup and restore procedures, server clustering, cluster interconnect communications, and Korn/Bourne/C shell scripting. Minimum two (2) years experience in systems project management initiatives, use of e-mail protocols such as sendmail, knowledge/experience with LAN/WAN and related communications protocols, working knowledge of Air Force Computer Emergency Response Team (AFCERT) requirements and compliance measures, experience with UNIX platforms running Oracle RDBMS, RAC, Application Servers, Forms/Reports, with a variety of system management and performance monitoring tools, and applicable information technology industry standards. Education: Master Degree in a technical area or five (5) additional years of related experience may be used as substitution for a Master Degree. 5.4.2.3. SYSTEMS ANALYST: Must have minimum of five (5) or more years of hands-on technical expertise in operations, development, and applications within Microsoft Windows Server 2003 and related server technologies, proficiency in system administration including: security, software distribution and management, TCP/IP, Active Directory, Domain Name Service (DNS), Windows Internet Naming Service (WINS), Remote Desktop, browsers, backup and recovery, experience with desktop and server environments in a multi-user, multi-architecture, multi-site configuration, familiarity with security protocols such as Secure Sockets Layer (SSL) and Secure File Transfer Protocol (SFTP), and some experience with Hypertext Markup Language (HTML). Technical expertise in automated systems analysis and computer and software design, and ability to assist with technical and operational evaluations of new hardware and software products. Education: Bachelor Degree in computer related discipline and four (4) years technical experience. 5.4.2.4. SYSTEMS ADMINISTRATOR: Must have minimum of three (3) years of hands-on technical expertise in operations, development, deployment, and applications within Microsoft Windows operating systems on desktop/laptop and server technologies, proficiency in system administration including: security, software distribution and management, TCP/IP, Domain Name Service (DNS), Windows Internet Naming Service (WINS), Remote Desktop, browsers, backup and recovery, experience with desktop/laptop and server environments in a multi-user, multi-architecture, multi-site configuration, familiarity with security protocols such as Secure Sockets Layer (SSL), PGP, and Kerberos. Ability to assist with technical and operational evaluations of new hardware and software products. Education: Bachelor Degree in computer related discipline and four (4) years technical experience. 5.4.3. DEVELOPMENT SERVICES 5.4.3.1. SENIOR DEVELOPER: Must have 5 or more years full life cycle industry experience, 3 or more years of JAVA development experience?J2EE experience is preferred strong background in setup and implementation of testing framework, solid understanding of OOD methodologies, application design and scoping, strong team lead/mentor for junior developers, hands-on experience with source control and release management systems, excellent analytical/organizational skills in concert with strong decision making skills, experience with Oracle SQL and PL/SQL, creation and processing of XML, ability to create and maintain web services. Education: Bachelor of Science degree in Computer Science or related field or three years additional experience which may be substituted for the degree requirement, Sun Certified JAVA Associate/Programmer (SCJA/SCJP) certification is equivalent to one year of direct experience, Sun Certified Business Component Developer (SCBCD) certification is equivalent to two years of direct experience 5.4.3.2. INTERMEDIATE DEVELOPER: Must have minimum of 3 years experience in J2EE software development/design, Oracle DB development experience highly desired, should be proficient in Java Web development, be proficient in design patterns, Enterprise JavaBeans (EJB), and Apache Struts is a plus, knowledge of JDeveloper and TOAD is a plus, manage software development and support using formal specifications, functional requirement documentation, data flow diagrams, other accepted design techniques, and UML tools, interpret software requirements and design specifications to code, and integrate and test software. Education: Bachelor of Science degree in Computer Science or related field or two years additional experience may be substituted for the degree requirement, Sun Certified Java Associate/Programmer (SCJA/SCJP) certification is equivalent to one year of direct experience, Sun Certified Business Component Developer (SCBCD) certification is equivalent to two years of direct experience. 5.4.3.3. JUNIOR DEVELOPER: Must have minimum of one year Information Technology experience, basic understanding of JAVA, J2EE, relational database theory and Web development, knowledge of JDeveloper and TOAD is a plus, able to provide software development and support using formal specifications, functional requirement documentation, data flow diagrams, other accepted design techniques, and UML tools, interpret software requirements and design specifications to code, and integrate and test software, knowledge of Oracle development tools. Education: Associates Degree in a related field or one year additional experience may be substituted for the degree requirement, Sun Certified JAVA Associate/Programmer (SCJA/SCJP) certification is equivalent to one year of direct experience 5.4.3.4. WEB DEVELOPER: Must have 5 or more years web development experience required in Extensible Hypertext Markup Language (XHTML), Extensible Markup Language (XML), Extensible Style Sheet Language (XSL), Cascading Style Sheets (CSS), 3 or more years experience in cross browser capability/design, 4 or more years experience developing in Java 2 Enterprise Edition technologies, including Java, Java Server Pages (JSP), Java Server Pages Standard Tag Library (JSTL), Jakarta Struts and Structured Query Language (SQL), strong web-based user interface (UI) design is required, must be proficient in graphics and web application development environments?Adobe Photoshop, Macromedia Dreamweaver, Oracle JDeveloper, and TOAD, experience with asynchronous JavaScript and XML (AJAX) is a plus. Education: Bachelor of Science or equivalent degree in a technical area is required, preferably graphic/information design, computer science, or engineering or an additional four years related experience may be substituted for Bachelor?s Degree, educational requirement may be waived if the person demonstrates the capability to perform the duties necessary for this position. 5.4.4. NETWORK SERVICES 5.4.4.1. NETWORK ENGINEER: Must have five (5) or more years Network Information Technology experience or minimum of three (3) years with Cisco Certified Network Associate (CCNA) certification, ability to design, install, troubleshoot and support multiple networks, possess an advanced level of expertise in WAN and LAN architectural design concepts and trouble shooting methodologies. Knowledge of network design and architecture, Cisco, switches, routers and load balancing desired. Education: Bachelor Degree in a computer related field is required or four (4) years experience. 5.4.4.2. NETWORK ANALYST: Must have three or more years Network Information Technology experience or minimum of two (2) years with Cisco Certified Network Associate (CCNA) certification, ability to install, troubleshoot and support multiple networks. Manage user?s computers and user accounts using Active Directory (AD) NetIQ Account Recourse Management Tools. Open and manage trouble tickets in Remedy and HEAT trouble ticket systems. Account creations, modifications and deletions using AD and trouble ticket tools. Education: Bachelor Degree in a computer/communications related field or four (4) or more years experience is required. 5.4.4.3. TELECOMMUNICATIONS TECHNICIAN: Must have four (4) or more years of telecommunications experience implementing data communication and commercial communication lines. Maintaining and testing existing telecommunication systems. Installing new telecommunication systems including internet, phones, fax, radios or other communication systems within a facility. Troubleshooting problems or glitches in the system. Being able to creatively work with supplies on hand to at least get minimal use of the system until replacement parts can arrive. Maintaining an inventory of parts needed to replace or repair the system. Knowing where to go to get replacement parts as quickly as possible. Completing all paperwork regarding repairs and maintenance as required. Education: Bachelor Degree in a technical related discipline or four years technical experience and an additional four (4) years related experience may be substituted for the Bachelor Degree. 5.4.5. DATABASE ADMINISTRATOR: Must have five or more years of administration, design, modeling, development and testing of databases. UNIX shell scripting and Oracle 9i/10g server architecture design a must. Ability to analyze, organize, backup, recover and tune databases. Education: Bachelor?s degree in Computer Science, IT or related field or 5 ? 10 years related experience. DBA certification preferred 5.4.6. SUPPORT SERVICES 5.4.6.1. INVENTORY CONTROL CUSTODIAN: Must have knowledge of the technical characteristics of the Comm-Comp equipment at the installation, evaluate the operating conditions, utilization, and maintenance costs and credits. Knowledge of inventory control methodologies to maintain the integrity and accountability of AFRS assets. Knowledge of the Air Force Asset Inventory Management System a plus. Education: One to three years of technical experience in product inventory and control. 5.4.6.2. CUSTOMER SUPPORT TECHNICIAN: Must have effective oral and written communication skills. At least 2 years experience as a help desk analyst or equivalent. Basic knowledge of Microsoft Office Suite applications. Experience working with Help Desk management software desired. Working knowledge of HEAT helpdesk software desired. Education: Associate degree or equivalent experience. 5.4.6.3. PROJECT MANAGER: Must have three or more years experience as a Project Manager and an additional three or more years experience in a related role such as Systems Analyst or Software Developer, in order to ensure a broad systems background. Ability to plan and analyze requirements, write specifications and develop test plans. Knowledge of Planview Project Management software a plus. Knowledge of software lifecycle management desired. Education: Bachelors degree (B.A. or B.S.) or higher in Computer Science or similar discipline, software development lifecycle experience desired. 5.4.6.4. SOFTWARE ARCHITECT: Must have the ability to manage software development and support using formal specifications, functional requirement documentation, data flow diagrams, other accepted design techniques, and UML tools. Knowledge of current systems software, protocols, and standards, including UML, OOAD, RMDB design (SQL server preferred) and data warehousing, web services, SOAP, deployment strategies application development tools, including VS.NET 2005, Visio and/or VS Enterprise Architect, N-Unit or other automated testing tools and source control software (System Architect is a plus). Ability to research and analyze emerging technologies and trends, standards, and products as required. Experience in developing strategic solution architecture plans. Knowledge of SA Architect software a plus. Education: Degree in the field of computer science, engineering or information systems (Master?s degree preferred) and 5- 7 years relevant work experience. 5.4.6.5. TEST TECHNICIAN: Must have the ability to analyze and troubleshoot Web-Based applications, test applications with complex configurations, recreating customer environments and large scale applications with emphasis on usability, interoperability and security. Ensure quality assurance through the development and scripting of test specifications and function libraries. Experience with Network Attached Storage, Apache server, Tomcat server, user interface automation tools (e.g. WinRunner) and RDBMS preferred. Education: One to three years of technical experience in product design, product development, product support and software development lifecycle. 6.0. TRAINING 6.1. The Government will provide on-the-job training to contract employees on AFRS software and hardware applications. 6.2. The contractor shall provide training necessary to ensure contractor personnel meet the minimum qualifications of the Positions Descriptions. 7.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES 7.1. GENERAL INFORMATION The Government shall provide the facilities, equipment, materials, and services required for the contractor to perform the tasks in this PWS. 7.2 GOVERNMENT-FURNISHED PROPERTY 7.2.1. Government-Furnished Facilities. The Government shall furnish or make available facilities in Building 491, Randolph AFB, TX. Government facilities have been inspected for compliance with Occupational Safety and Health Act (OSHA) and environmental regulations. The facilities are provided ?as-is? and the government does not represent the condition, quality, or completeness of the property. However, no hazards have been identified which would prevent normal use of the facilities or for which work-arounds were required. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the contractor. 7.2.2. Government Furnished Services. The Government will provide workspace, office furniture, computer resources, telephones, office supplies, test data, and tools necessary to perform the task. The contractor shall have access to Government regulations, technical manuals, and life cycle/program files. 7.3. HOURS OF OPERATION 7.3.1. Normal Hours of Operation. The contractor shall perform the services required under this contract Monday - Friday, 0730-1630, excluding Federal holidays and other designated non-duty days. However, if flextime or a compressed work schedule is in effect, work hours shall correspond with Government personnel duty hours. 7.3.2. Holidays. The contractor shall not work on Federal holidays. ?Family Days? and ?Down Days? do not constitute a federal holiday. 7.3.3. To account for ?overtime? a not to exceed CLIN will be included in the contract. 8.0. SECURITY 8.1. SOFTWARE SECURITY All AFRS hardware software applications are SENSITIVE UNCLASSIFIED systems and have a criticality level of CF4. Security shall be managed according to Department of Defense (DoD) security directives, Air Force instructions, Privacy Act of 1974, and published Air Education and Training Command (AETC) C policies and standards. AFRS systems will meet or exceed the evaluation criteria defined in Division C, Class C-2 (Controlled Access Protection). 8.2. PHYSICAL SECURITY The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the end of each work period, all Government facilities, equipment and materials shall be secured. 8.2.1. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the Government. 8.2.1.1. The contractor shall immediately report to the Quality Assurance Personnel (QAP) or Building Custodian any occurrences of lost or duplicated keys. 8.2.1.2. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due to the contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor. 8.2.1.3. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor?s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas. 8.2.2. Lock Combinations. The contractor shall have access to all Government provided lock combinations as needed to preclude unauthorized entry. 8.3. PRIVACY ACT Access to information subject to the provisions of the Privacy Act is not normally required; however, it is required when troubleshooting operational site software. 8.4. SUITABILITY INVESTIGATIONS Contractor personnel shall successfully complete, as a minimum, a National Agency Check (NAC) investigation, before operating a workstation that has e-mail capabilities. All contractor personnel assigned to this contract at the time the contract is awarded shall have their forms for the NAC investigation submitted no later than 30 work days after starting work on the contract. All contractor personnel assigned subsequent to contract award shall have their forms for the NAC investigation submitted no later than 5 workdays after starting work on the contract. The government at no additional cost to the contractor shall submit these investigations. The contractor shall comply with the DoD 5200.2-R, Personnel Security Program, and AFI 33-119, Electronic Mail (e-mail) Management and Use, requirements. 9.0. MATERIALS The Contractor shall not purchase or lease any Automatic Data Processing Equipment (ADPE) or software for this contact. 10.0. TRAVEL This requirement may require reoccurring travel. Travel shall be in accordance with FAR Part 31. All non-local travel required by Contractor personnel, in support of this contract, shall be coordinated and have written approval by the Government appointed Quality Assurance Personnel (QAP) prior to the travel. When required to travel to perform duties under the requirements of this PWS at locations other than Randolph AFB, Texas, (temporary duty status), the Government will approve all travel estimates in advance and will reimburse IAW Federal Acquisition Regulation Part 31. Contractor provides receipts for reimbursement of costs incurred. 11.0. DELIVERABLE PROJECT STATUS REPORT The contractor shall develop and provide a project status report on a monthly basis to the Functional Director. The report shall be provided not later than the 15th of each month, and shall detail work accomplishments, problems encountered and corrective actions taken in the report month. Also the report shall identify the task resources expended in the report month and provide cumulative information on resources expended from task start date to current date. 12.0. QUALITY CONTROL PLAN 12.1. The contractor shall provide and maintain a Quality Control Plan (QCP) to ensure the requirements in this PWS are met. The QCP shall be provided to the Contracting Officer not later than 30 days after award of contract for review and acceptance. 12.2. The contractor shall be responsible for quality assurance for all work accomplished during the performance of the task.