D -- Billing and Account Receivable Services

This pre-solicitation notice and draft statement of requirements is provided pursuant to FAR 5.205(c). The Agency intends to issue a combined synopsis/solicitation under FAR 12.603 at a later date. The General Services Administration (GSA), Office of the Chief Financial Officer (OCFO), Office of Financial Management Systems (BD) is seeking a single vendor to provide a COTS solution(s) for billing and accounts receivable, managed hosting services and Systems Development Life Cycle (SDLC) support for such. Offerors should team to provide a complete solution. This shall be acquired through a full and open competition. The Request for Proposal (RFP) will be issued in the December 2007 ? January 2008 timeframe for 30 days. The contract will be awarded for one year with options through year ten. This includes the functionality of Unfilled Customer Orders, Unbilled Receivables Management, Billing, Billed Receivable Management and Collections, Delinquency Management and Claims. The proposed solution must support GSA and the agencies GSA is providing accounting services for as a Financial Management Line of Business (FMLOB). Background GSA is the federal government agency whose two major services, Public Building Service (PBS) and Federal Acquisition Service (FAS), operate the following business lines: Global Supply and Services, Personal Property, Travel, Motor Vehicle and Card Services, Integrated Technology Services, Assisted Acquisition Services, and Real Property Services. The Office of Governmentwide Policy and the Office of Citizen Services and Communications also have requirement for collections. Through these programs GSA has over 70 sources of income. GSA?s major customers are federal agencies across the Military and Civilian sectors. Annually GSA processes approximately $16,205 billion in bills and $18,654 billion in collections. GSA?s legacy system for AR and Billing is a 30 + year old proprietary main frame system. It is no longer feasible or cost effective to maintain this system as it cannot be easily upgraded to implement new government rules and guidelines, cannot support new technologies which could reduce/eliminate manual processes, or meet increasing security requirements. The system includes many redundant processes and does not support GSA?s financial management enterprise architecture. Goals: GSA expects to achieve the following objectives in implementing this system. The optimal alternative will: ? Enable elimination of time-consuming manual processes in Regions and Finance Centers; ? Enable resolution of audit findings; ? Improve currently weak linkages b/w acquisition, inventory control, and accounting processes; ? Reduce the need for multiple systems and duplications in work; ? Provide for seamless interfacing/integration with the GSA core accounting system; ? Streamline/standardize business processes and data; ? Meet security requirements; ? Enable users to ease of access to financial and business data; ? Provide for an accelerated time-to-market implementation; ? Strengthen financial controls by leveraging technology where possible (automated workflow; validation edits; etc.); ? Improve data management, presentation, and access; ? Reduce life cycle costs compared to the current baseline; ? Comply with Federal standards and requirements; ? Facilitate continual progress toward standardization and interoperability; and ? Facilitate continued progress toward reduction/elimination of duplicative systems System Functionality: The system needs to manage, control and update and track balances of customer orders. The system needs to perform accounts receivable processing and aging for other than Intergovernmental Payment and Collection System (IPAC) bills. The system shall support all federal regulations and guidelines governing receivables, cash management, billing, delinquency management and security. The system will also support the Financial Systems Integration Office (FSIO) requirements as well as GSA specific requirements. The system shall provide the following billing capabilities: ?? Generate 5 types of billings, IPAC, Non IPAC, Interfund (Sales within GSA), SIBAC and Credit Card processes. ?? Warehouse billing documents until bill schedule ?? Schedule and run billing by business lines ?? Aggregate detail data for bills by business line, bill type and other criteria ?? Each bill type for each business line must be able to sort bills on a variety of methods ??Assign intelligent statement number by bill type and business line and retain the last bill number used for each. ?? Calculate bill amounts using sliding scales, surcharges, labor hours or fixed fees or a combination of these ?? Calculate bills based on expenses and apply sliding scales, surcharges, labor hours or fixed fees or a combination of these ?? Produce bills based on calculations made in other systems ?? Transport bills to IPAC and post to general ledger and establish receivable for collection for bills generated by Service Business lines. ?? Generate electronic bill files for transmission and print ?? Generate income accruals at month end for bills still warehoused after the bill cycle and create general ledger documents ?? Post bills to protected and Privacy Act compliant web site for customer view of only their bills ?? Update General ledger at all stages The system shall process collections including processing lock box files. The system shall perform delinquency management The system shall process claims Attachments: The requirements and business rules will be provided after the Non Disclosure Agreement has been signed and returned to GSA. The natural language requirements are provided in file DraftRequirements.zip. They have been prioritized into Mandatory, Critical, and Desirable. GSA?s Draft Business Rules are also included to provide an understanding of the environment in which the requirements must be applied. Questions and comments on the Presolicitation notice should be submitted to GSABillingandARSolution@gsa.gov. This is a new email address. Should you receive a rejection please try again in a few days. NON-DISCLOSURE AGREEMENT Quotation from USC Title 18, Section 1905: Whoever, being an officer or employee of the United States or of any department or agency thereof, publishes, divulges, discloses, or makes known in any manner, or to any extent not authorized by law any information coming to him in the course of his employment of official duties or by reason of any examination or investigation made by, or return, report or record made to or filed with, such department or agency or officer or employee thereof, which information concerns or relates to the trade secrets, processes, operation, style of work, or source of key income, profits, losses or expenditures of any person, firm, partnership, corporation or association; or permits any income return of copy thereof or any book containing any abstract or particulars thereof to be seen or examined by any person except as provided by law; shall be fined not more than $1,000 or imprisoned not more than one year, or both; and shall be removed for office of employment. As a government employee or official Government contractor employee, I certify that I will not disclose, publish, divulge, release, or make known, in any manner or to any extent, to any individual other than an appropriate or authorized government employee, the content of any procurement sensitive information provided during the course of my employment. I understand that for the purpose of this agreement, procurement sensitive information is to include procurement data contract information, plans, and strategies. I hereby certify that I have read the non-disclosure agreement described above and I am familiar with the directives and policies governing this disclosure of procurement sensitive information. I will fully and completely observe these directives and will not disclose such information to any unauthorized person, or use any information obtained for private use or gain. 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