D--Telecommunication Maintenance and Follow-OnServices for Department of Veterans AffairsVISN 18 Sites in Arizona, New Mexico and Texas

Telecommunication maintenance and follow-on services for an existing Nortel and Siemens telecommunication systems, to include but not limited to instruments, cable plant, battery backup, system alarms and all interfaced ancillary systems (voice mail, automated attendant, pharmacy refill patient reminder system and unified messaging, etc.). Services will also include telephone system security, documentation, inventory control, routine/preventive maintenance schedule including battery backup system, and establishment of a seven day, twenty-four hour contact center for emergency, routine maintenance and follow-on service. Work includes performing Moves, Adds, Changes (MAC) and providing pricing for certified technicians. This procurement is set-aside for competition among small business firms only. Offerors must be bona-fide companies dealing in digital and voice PBX telephone systems with systems being maintained within the continental United States. Maintenance and follow-on services under consideration shall be contracted on the intent of one supplier providing all services in the specification including maintenance, and any follow-on service at all sites for the term of the contract; however, the Government reserves the right to make multiple awards in order to have coverage at all sites in this procurement. The proposal request package will only be available on the Web. Written correspondence concerning this procurement must be sent to the Contracting Officer referencing (049A3) at the Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420. The date for receipt of initial proposals is 2:00 PM EDST, May 31, 2007. All questions concerning this proposal request must be directed to the Contracting Officer via e-mail at contact@example.gov or by facsimile at +1 (555) 000-0000.