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d--Zendesk Enterprise Annual Services (44 Licenses)

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RFQ-DC-17-00064Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves the purchase of Zendesk Enterprise Annual Services for 44 licenses by the Environmental Protection Agency, managed through its Headquarters Acquisition Division. The contract, identified by solicitation number RFQ-DC-17-00064, was posted on January 9, 2017, and falls under the NAICS code 518210, which pertains to data processing, hosting, and related services. The procurement was conducted by an office located in Washington, DC, reflecting the agency's need to support its operations with advanced customer service and support software. The contract details specify that the service is annual, suggesting a recurring engagement to maintain access to Zendesk’s enterprise-level customer support platform for nearly four dozen users within the agency. Despite limited information on the place of performance or contract type, the agreement is structured to facilitate efficient management of service requests and communication channels within the EPA, optimizing internal and external interactions through a robust, scalable cloud service solution.

General Info

EPA contracts Zendesk Enterprise annual services for 44 licenses to support customer service operations.

Agency

Environmental Protection Agency → Headquarters Acquisition Division (hqad)

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

DC

Set-Aside

NONE

Documents

0

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Timeline

Posted

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Organization & Contact Information

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AgencyEnvironmental Protection Agency → Headquarters Acquisition Division (hqad)
ContactsNo contacts available
OfficeWASHINGTON, DC, 20460, USA
Organization / AgencyEnvironmental Protection Agency → Headquarters Acquisition Division (hqad)
Office AddressWASHINGTON, DC, 20460, USA
ContactsNo contact information available

Full Description

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Zendesk Enterprise Annual Services (44 Licenses)

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