DAF Enterprise Salesforce Consolidation

The Department of the Air Force is undertaking a major acquisition initiative to consolidate 83 existing large business Salesforce contracts into a single, firm-fixed-price call order utilizing Carahsoft’s GSA MAS Schedule. This streamlined procurement effort aims to centralize licensing and support for Salesforce Public Sector Solutions, including MuleSoft, Tableau, and associated professional services, under one enterprise agreement. The consolidation supports over 700,000 users across approximately 70 DAF organizations, with performance centered at Andrews Air Force Base, MD. By transitioning from multiple contracts to a unified vehicle managed through Carahsoft— the exclusive authorized federal reseller— the Air Force expects to achieve significant operational efficiencies, enhanced governance, and substantial cost savings estimated at $26 million annually through optimized licensing, elimination of redundant Authority to Operate (ATO) processes, and improved usage tracking and compliance. Extensive market research and determinations found that this consolidation complies with FAR and relevant acquisition regulations, including compliance with Executive Order 14240 promoting federal procurement efficiency. The contract prohibits new custom Salesforce developments unless strictly justified, emphasizing the use of out-of-the-box configurations to reduce maintenance overhead and improve interoperability. Small business participation is limited to subcontracting roles given the absence of small business incumbents and cost inefficiencies tied to previous pass-through arrangements; prime contract award is sole-sourced to Carahsoft. While specific contract clauses, pricing details, and evaluation factors remain undisclosed, the initiative clearly focuses on consolidating procurement authority, reducing administrative burdens, and maximizing fiscal prudence across the Department of the Air Force’s enterprise Salesforce environment.