Data Center Heating and Cooling

The Maryland Department of Human Services, Office of Technology for Human Services, is soliciting bids for comprehensive semi-annual preventive maintenance, routine battery inspections, and 24/7/365 emergency field services for its data center infrastructure at 25 S. Charles St., Baltimore, MD. This Small Business Reserve procurement is restricted exclusively to certified Maryland SBR vendors registered in eMMA. The scope of work includes the maintenance of Liebert EXM 100kVA UPS systems, battery cabinets, Vertiv Geist PDUs, Liebert CRV precision cooling units, and drycoolers and glycol pump systems located on the 12th floor and 8th floor parking garage. A critical requirement of the contract is a guaranteed 4-hour on-site arrival for emergency services, with failure to meet this SLA resulting in liquidated damages of 250.00 dollars per hour of delay. Eligible bidders must possess at least three consecutive years of documented corporate experience in mission-critical data center power and cooling maintenance and provide proof of technician competency through OEM certifications. Mandatory submissions include a fully loaded firm fixed price proposal, a mercury-free affidavit, federal funds compliance documentation, and financial capability proof. Bids must be submitted electronically via the DHS ePACE / OpenGov portal under Project ID 320443 by December 1, 2026, at 3:00 PM EST. A combined pre-bid conference and site walkthrough is scheduled for November 12, 2026, requiring an RSVP to the Procurement Officer 48 hours in advance for security clearance.