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OPEX Software Licenses and Maintenance Support Services For The Office of Intake and Document Production (OIDP) and the Service Center Operations Directorate (SCOPS)

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PRD270004Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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U.S. Citizenship and Immigration Services seeks a firm-fixed-price contract for post-warranty maintenance and annual software licenses for five OPEX Falcon+ scanners and related equipment located in Texas, Missouri, and Minnesota. The scope of work includes six preventative maintenance visits per scanner annually, on-call corrective maintenance, labor, and replacement parts for wear and tear. Required software licenses cover 1D and QR Barcodes, VRS, ScanLink, CertainScan Edit and Transform, and CertainScan PDF-24. The period of performance consists of a 12-month base period starting January 1, 2027, with two optional 12-month extensions through December 31, 2029. The contract may include optional relocation support for one scanner table, though shipping and freight are excluded. All travel costs must be integrated into the fixed price. While USCIS intends to negotiate as a sole-source procurement with OPEX Corporation, other responsible sources may submit capability statements for consideration.

General Info

Maintenance and software licenses for five OPEX Falcon+ scanners from 2027 through 2029.

Agency

Department Of Homeland Security → USCIS Contracting Office(erbur)

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Camp Springs, MD, 20588, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhasePresolicitation
Posted

Presolicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)
Contacts2 people available
OfficeWilliston, VT, 05495, USA
Organization / AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)
Office AddressWilliston, VT, 05495, USA
Contacts
Joshua Riley
contact@example.gov
Andrea Cline
contact@example.gov

Full Description

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U.S. Citizenship and Immigration Services (USCIS) intends to procure post-warranty maintenance services and annual software licenses for five existing OPEX Falcon+ scanners and associated Edit and Transform equipment supporting document intake, scanning, image processing, and digitization operations. The equipment is located at USCIS facilities in Irving, Texas; Lee’s Summit, Missouri; and Bloomington, Minnesota.


The requirement includes preventative maintenance, on-call and on-demand corrective maintenance, labor and replacement parts required due to normal wear and tear, and annual software licenses for the existing equipment configuration. Preventative maintenance includes six visits per scanner during each 12-month period. Maintenance coverage includes the Falcon+ base units and associated Multislot ID Assist Towers and Motorized Adjustable Height Tables. Required annual software licenses include 1D Barcode, QR Barcode, VRS, ScanLink, CertainScan Edit and Transform, and CertainScan PDF-24.


The anticipated period of performance is a 12-month base period from January 1, 2027, through December 31, 2027, with two 12-month option periods through December 31, 2029. The anticipated action also includes optional, separately priced relocation support for one Falcon+ table, including disassembly, packing materials, T-Stand Brace rental, reassembly, and related technician travel labor. Equipment transportation, shipping, and freight are excluded from the optional relocation support.


The anticipated acquisition is a firm-fixed-price purchase order. All travel and travel-related costs necessary to perform the services must be included in the proposed firm-fixed-price line-item prices. The Government will not separately reimburse travel costs.


USCIS intends to solicit and negotiate with only OPEX Corporation, the original equipment manufacturer, under the applicable sole-source authority. However, all responsible sources may submit a capability statement, proposal, or quotation, as applicable, which the Government will consider. A determination by the Government not to compete this proposed action based on responses to this notice is solely within the discretion of the Government.

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