Data Migration Support

THE PURPOSE OF THIS AMENDMENT IS TO AMEND THE SOLICITATION TO A 100% SMALL BUSINESS SET-ASIDE AND INCORPORATE FAR 52.219-6 NOTICE OF TOTAL SMALL BUSINESS ASIDE (JUN 2003). This is a combined synopsis/solicitation for commercial items prepared in accordance with the format prescribed in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being accepted and a written solicitation will not be issued. The solicitation number is N0002410RX31094. The Naval Special Warfare Development Group (NSWDG) has a requirement to procure data migration support of the CX600 to the CX3-40. The CX600 is out of warranty and will no longer be available for maintenance due to the end of its life cycle. A Firm Fixed Price (FFP) contract is contemplated. All responsible sources may submit a quote which shall be considered by the agency. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-43 effective 2 August 2010. This procurement is 100% small business set aside. The Defense Priority and Allocation System (DPAS) rating for this procurement is DO-S10. Section B Schedule of Supplies and Services BRAND NAME JUSTIFICATION. The support being procured is for equipment previously purchased from EMC Corporation. EMC Corporation is the Original Equipment Manufacturer (OEM). Vendors must provide a letter from EMC with authorization to perform EMC certified professional services. Contract Line Item Number (CLIN) 0001 Data Migration Support of the CX600 to the CX3-40 . QUANTITY 1 LUMP SUM Section C Description and Specifications Statement of Work for Data Migration of CX600 to CX3-40 Location: NSWDG (Dam Neck, VA) Objectives Preparation of the CX3-40 for Migration Migration from CX600 to CX3-40 Services CX3-40 Implementation This part of the engagement includes the following components: Existing physical hosts: 8 Existing departmental switches: 2 Existing CLARiiON: 1 Existing SAN fabrics: 2 New CLARiiON systems: 1 New CLARiiON LUNs: 24 Percent of hosts in design that PROVIDER will implement: 100 During this part of the engagement, PROVIDER: Collects host environment configuration information using PROVIDER tools. Collects SAN switch and director information for analysis. Collects existing CLARiiON storage configuration information. Completes analysis of existing host data collected. Completes analysis of existing switch and/or director information collected. Performs analysis on existing CLARiiON data collected. Develops CLARiiON Storage design. Develops Fibre Channel storage network design and requirements. Develops open system hosts design and requirements. Documents the proposed architecture in the Configuration Guide. Develops the Test and Acceptance Plan. Completes and delivers the Configuration Guide. Completes and delivers the Test and Acceptance Plan. Conducts a basic functional overview. Provides a review of SAN design developed during a prior engagement or earlier in this engagement. Conducts an implementation review meeting. Validates that the equipment is on-site at the appropriate location and power / cable requirements have been met. Configures CLARiiON storage system as defined in the solution design. Gathers PowerPath and patches from media or downloads. Install and configure PowerPath software on identified hosts. Zone all Fabrics (Physical and/or Virtual). Configure SAN Network devices as defined in the Configuration Guide. Implements CLARiiON storage groups, devices, and security as defined in solution design. Install and configure Navisphere Agents Completes acceptance testing of CLARiiON storage system as detailed in the Test and Acceptance plan. Completes acceptance testing of open hosts as detailed in the Test and Acceptance plan. Data Migration This part of the engagement includes the following components: Existing physical hosts: 8 Existing departmental switches: 2 Existing CLARiiON: 1 Existing SAN fabrics: 2 New CLARiiON systems: 1 Source storage arrays involved: (up to) 1 Target storage arrays involved: (up to) 1 Data migration events: (up to) 1 Hosts to migrate: (up to) 8 During this part of the engagement, PROVIDER: Collects host environment configuration information using PROVIDER tools. Collects SAN switch and director information for analysis. Collects existing CLARiiON storage configuration information. Completes analysis of existing host data collected. Completes analysis of existing switch and/or director information collected. Performs analysis on existing CLARiiON data collected. Performs discovery, correlation, and analysis of the migration environment. Plans the migration solution. Documents the proposed architecture in the Configuration Guide. Develops the Test and Acceptance Plan. Conducts an implementation review meeting. Validates that the equipment is on-site at the appropriate location and power / cable requirements have been met. Validates the migration environment to ensure the correct assets are migrated and that interoperability and performance are assured. Verifies the network, server, or storage configuration changes. Performs installation and/or setup of the migration tool. - 1.1.1 Project Management Activities The following activities focus on managing the initiation, planning, execution, and closure of the project including coordinating delivery resources and communicating with stakeholders: - Determines the engagement process and schedule. - Develops a high-level Project Plan with critical path events and milestones. - Conducts a kick-off meeting to review the project scope, expectations, communication plans, and availability of required resources. - Coordinates project closeout, review and sign-off. - 1.2 Project Documents PROVIDER will provide NSWDG with the following project documents: Configuration Guide (Proposed) Test Plan (Proposed) Completed Configuration Guide Copy of the completed Test Plan Functional Overview Functional Overview consists of PROVIDER support personnel explaining all newly installed PROVIDER products along with demonstrating the proper usage of each. This phase consists of delivering all formalized project documentation, including (if applicable) the Configuration Guide. This phase also includes NSWDG signing a milestone completion document, indicating the end of the project. - 1.3 Project Staffing PROVIDER will deploy a project team made up of the following technical and management skill sets: Project Manager Manages the delivery of 'billable' Services for PROVIDER engagements. Responsible for managing the life cycle of moderately complex, moderate risk projects from architectural design through NSWDG and customer service turnover. Responsible for the development and execution of an implementation plan that articulates the role of PROVIDER in the delivery of the designed solution. Ensures implementation of activities is coordinated with PROVIDER talent and Partner Resources. Acts as primary interface to the customer, vendor and all PROVIDER personnel associated with the engagement. Works under the general direction of a Program Delivery Lead/Manager. Implementation Specialist Provides custom integration implementation support on PROVIDER products involving software including pre-site inspection or validation of requirements, initial installation, implementation, customization, integration and outline orientation for the customer. Assists Customer Service in product implementation services. Works closely with PROVIDER Sales, Customer Service, Project Managers and other TS personnel, Corporate Technical Support and the customer to ensure a smooth implementation and transition from start-up to integration/production mode. Solutions Architect Provides technical and/or business consultative leadership during the pre-sales and/or post-sales cycle. May provide technical or business analytical leadership for specific product groups or business objectives in order to engage NSWDG or implement and maintain an engagement. - 1.4 NSWDG Responsibilities NSWDG acknowledges that its timely provision of and access to office accommodations, facilities, equipment, assistance, cooperation, complete and accurate information and data from NSWDG officers, agents, and employees, and suitably configured computer products (collectively, "cooperation") are essential to the performance of any Services set forth in this CONTRACT. NSWDG acknowledges that PROVIDER's ability to perform the Services and any financial estimate related thereto depends upon the project assumptions stated in the Assumptions section below and NSWDG fulfillment of the following obligations. If NSWDG fails to provide the requisite cooperation on a timely basis, PROVIDER shall be relieved of any schedule or milestone commitments associated with the Services. Notwithstanding anything in the Agreement or this CONTRACT to the contrary, NSWDG agrees to assume full responsibility for data backup and recovery. NSWDG acknowledges and agrees that PROVIDER is not responsible for any loss of, damage to, loss or access to, or unrecoverable data in connection with the Services. Provide PROVIDER with reasonable access to NSWDG functional, technical and business staff as necessary for PROVIDER to perform the Services. PROVIDER recognizes that NSWDG staff is dedicated to the daily operations of the facilities, and PROVIDER will use reasonable efforts to limit the demands on NSWDG staff to the best of its ability. Provide working conditions that are conducive for the successful completion of the project for the duration of this engagement, including suitable office space, telephone access, and meeting facilities. Provide PROVIDER personnel, as required, with workstation(s) to enable PROVIDER and/or its agents to gain access to the software identified in the Project Scope section. Assign a Project Sponsor as the single point of contact for issue resolution, activity scheduling, interview scheduling, and information collection and dissemination. The Project Sponsor is responsible to ensure compliance with NSWDG obligations. Assign a Project Manager/Contact for the PROVIDER Project Manager to work with as a central point-of-contact for daily project management for the duration of this engagement. This contact must: Provide PROVIDER with a completed pre-deployment checklist. Implement an escalation procedure for prompt issue resolution to minimize project impact from a time and cost prospective. Work with the PROVIDER Project Manager, and provide assistance and support should issues arise that require NSWDG specific decisions. Have knowledge of NSWDG current storage and server environments, as well as being able to identify appropriate support personnel who may be required to participate on project teams. Keep the PROVIDER Project Manager apprised of business, organizational and technical issues that may have an impact on the performance and delivery of this project. Provide access from and to the work location sites during normal business hours or at mutually agreed timeframes to NSWDG: Systems and networks Current processes and procedures Workflow diagrams Architectural designs (Visio or equivalent) On-site resource personnel who will participate in the Functional Overview Assign a lead technical resource to act as a single technical point-of-contact between the PROVIDER Technical Consultant and NSWDG as necessary, for the duration of the engagement. Supply a list of all NSWDG-provided hardware to be used in the implementation to the PROVIDER project team to allow PROVIDER to verify the equipment conforms to the PROVIDER Support Matrix and applicable PROVIDER Compatibility Matrixes. Ensure that all required site preparations have been successfully met for any new non-PROVIDER system components. NSWDG will also ensure its facilities (or facilities provided through a third-party) are capable of accepting and supporting any new products ordered from PROVIDER before the project start date. This includes, but is not limited to, adequate HVAC, power, floor space, security, etc. Make appropriate system maintenance windows available for PROVIDER (or authorized agents) as needed to prepare equipment. Provide (as required) implementation of communications infrastructure and components. Provide technical support for implementation teams, all vendors, and third parties as necessary. Assume responsibility for all network connectivity, performance, and configuration issues. Identify the current operating system patch set level required for this engagement, and install any recommended patch set(s) prior to the engagement commencement. Respond timely to PROVIDER's requests that NSWDG resources work on issues and tasks not directly stated in this CONTRACT, but have a direct impact on the successful completion of this project. Ensure adequate and effective backup and restore processes exist and are operational. Provide all third party licenses necessary for PROVIDER to complete the project. Ensure that NSWDG maintains the properly configured hardware/operating system platform to support the Services and prepare a properly configured server prior to the commencement of Services. Obtain licenses and related maintenance support under separate contract for any necessary PROVIDER software before the commencement of Services. Allow PROVIDER to post, at any site at which Services are performed, any documents necessary for PROVIDER to provide Services in compliance with the law. Provide a test environment in which to test responses to both planned and unplanned events as stated in the Test and Acceptance Plan. Assume responsibility for acquiring temporary hardware, required third-party software licenses and media, and other non-PROVIDER responsible resources, as specified in the migration plan, to support the prescribed data-copy methods. Perform a successful backup immediately before the planned data migration. Ensure the data is valid prior to the data migration. PROVIDER is not responsible for this work. - 1.5 Assumptions Services provided under this CONTRACT are contingent upon the following assumptions: Approval of the proposed design. All outages not contemplated by this CONTRACT are authorized by the Change Control process prior to outage times. All Host and HBA hardware/software is identified under the PROVIDER Support Matrix. The special pricing and/or incentives contained in this CONTRACT in no way obligate PROVIDER to offer similar pricing and/or incentives to NSWDG on additional or future engagements. The Test and Acceptance Plan only tests basic functionality of the products. They do not measure performance nor do they have required or specified outcomes. Therefore these tests are pass/fail only tests. - 1.6 Mutual Responsibilities In support of the Services provided hereunder, both PROVIDER and NSWDG shall: Conduct project review meetings at a mutually agreed upon time and location to discuss the project status, issues, new requirements and overall project satisfaction. Support and provide representation at these meetings, which will cover performance status update, schedule update, pending changes, open issues and action items. Support project issue and tracking resolution, by using the PROVIDER Project Issue Report to track and review issues. Coordinate any change to this contract (whether cost impacting or not) with NSWDG Project Sponsor, and process them using the PROVIDER Project Change Request Form supplied in a separate document. Collaborate with PROVIDER to adjust project schedules and re-deploy resources in an expeditious manner in the event of schedule delays that are beyond the control of either party. Meet at the conclusion of this project to bring to closure the project and capture, discuss and resolve any project issues that may have arisen. - 1.7 Out of Scope PROVIDER is responsible for performing only the Services described in this CONTRACT. All other services are considered outside the scope of this CONTRACT. If NSWDG wishes to modify the Services, NSWDG must comply with the change procedures described in the Change Procedures section. - 1.8 Location The Services shall be performed primarily at the NSWDG facility (work site) located at: NSWDG, Dam Neck, VA However, PROVIDER shall have the option of performing all or appropriate portions of the services at PROVIDER-selected location(s) (the "PROVIDER site"). The following provisions and clauses are incorporated into the RFP: FAR 52.202-1 Definitions Jul 2004 FAR 52.203-3 Gratuities Apr 1984 FAR 52.203-6 Restrictions on Subcontractor Sales to the Government (Sep 2006) Alternate I (Oct 1995) Sep 2006 FAR 52.204-7 Central Contractor Registration Apr 2008 FAR 52.209-6 Protecting the Governments Interest When Subcontracting With Contractors Debarred, Suspended or Proposed for Debarment Sep 2006 FAR 52.211-14 Notice of Priority Rating for National Defense Use Apr 2008 FAR 52.212-3 Offeror Representations and Certifications Commercial Items Aug 2009 FAR 52.212-4 Contract Terms and Conditions-Commercial Items Jun 2010 FAR 52.212-5 DEV Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (Deviation) Jul 2010 FAR 52.219-6 Notice of Total Small Business Set-Aside Jun 2003 FAR 52.222-3 Convict Labor Jun 2003 FAR 52.222-19 Child Labor Law - Cooperation with Authorities and Remedies Jul 2010 FAR 52.222-21 Prohibition Of Segregated Facilities Feb 1999 FAR 52.222-26 Equal Opportunity Mar 2007 FAR 52.222-36 Affirmative Action For Workers With Disabilities Jun 1998 FAR 52.222-50 Combating Trafficking in Persons Feb 2009 FAR 52.232-33 Payment by Electronic Funds Transfer-Central Contractor Registration Oct 2003 FAR 52.233-1 Alt I Disputes Alt I (Dec 1991) Jul 2002 FAR 52.233-3 Protest After Award Aug 1996 FAR 52.237-2 Protection of Government Buildings, Equipment and Vegetation Apr 1984 FAR 52-242-13 Bankruptcy Jul 1995 FAR 52.243-1 Alt I Changes-Fixed Price Alt I (Apr 1984) Aug 1987 FAR 52.246-25 Limitation of Liability - Services Feb 1997 FAR 52.247-34 F.o.b. Destination Nov 1991 FAR 52.249-8 Default (Fixed Price Supply & Services) Apr 1984 FAR 52.253-1 Computer Generated Forms Jan 1991 DFARS 252.204-7003 Control of Government Personnel Work Product Apr 1992 DFARS 252.204-7004 Alt A Central Contractor Registration (52.204-7) Alternate A Sep 2007 DFARS 252.211-7003 Alt I Item Identification and Valuation Alt I Aug 2008 DFARS 252.212-7001 DEV Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to Defense Acquisitions of Commercial Items (Deviation) Jun 2010 DFARS 252.225-7000 Buy American Act-Balance of Payments Program Certificate Dec 2009 DFARS 252.225-7001 Buy American Act and Balance of Payments Program Jan 2009 DFARS 252.225-7002 Qualifying Country Sources as Subcontractors Apr 2003 DFARS 252.232-7010 Levies on Contract Payments Dec 2006 DFARS 252.247-7023 Transportation of Supplies by Sea Alt III May 2002 SOFARS 5652.204-9003 Disclosure of Unclassified Information Nov 2007 SOFARS 5652.233-9000 Independent Review of Agency Protests 2009 SOFARS 5652.237-9000 Contractor Personnel Changes 1998 CLAUSES INCORPORATED BY FULL TEXT Please note that due to character limitation, full text of the Federal Acquisition Regulation (FAR) can be accessed on the internet at http://www.farsite.hill.af.mil FAR 52.212-3 Alt I Offeror Representations and Certifications Commercial Items (AUG 2007) - Alternate 1 Aug 2009 FAR 52.222-41 Service Contract Act of 1965, as amended Nov 2007 FAR 52.222-42 Statement of Equivalent Hires for Federal Hires May 1989 FAR 52.252-2 Clauses Incorporated By Reference Feb 1998 FAR 52.252-5 Authorized Deviations in Provisions Apr 1984 FAR 52.252-6 Authorized Deviations in Clauses Apr 1984 SOFARS 5652.201-9002 Authorized Changes Only By Contracting Officer (2005) The Contractor shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the Contracting Officer, or is pursuant to specific authority otherwise included as part of this contract. Except as specified herein, no order, statement, or conduct of Government personnel who visit the contractor's facilities or in any other manner communicates with Contractor personnel during the performance of this contract shall constitute a change under the Changes clause in Section I. In the event the Contractor effects any change at the direction of any person other the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred as a result thereof. The address and telephone number of the Contracting Officer is Rick Smith, telephone (757) 893-2701. CLAUSES INCORPORATED BY REFERENCE: All questions concerning this procurement, either technical or contractual must be submitted in writing to the Contracting Officer. No direct discussion between the technical representative and a prospective offeror will be conducted unless it is deemed necessary by the Contracting Officer. Quotes must be received no later than 12:00 p.m. Eastern Standard Time (EST) on 24 September 2010. The offeror agrees to hold the prices in its quote firm for 90 calendar days from the date specified for receipt of quotes. Only complete quotes will be considered for award. If you have previously provided a quote please resubmit in accordance with the solicitation. Offerors must scrutinize this solicitation and ensure their quotes and submissions comply with all requirements. It is not sufficient to merely state your quote complies with the solicitation requirements. You must clearly identify how your quote meets ALL of the solicitation requirements.