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Technical Support Services (Help Desk)

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Technical Support Services (Help Desk) provides essential technical assistance to prime contractors working on Navy Recruiting Command projects. The scope of work includes troubleshooting access issues, offering technical guidance on platform utilization, and managing user accounts and credentials. These services are delivered during normal business hours through the use of customer support ticketing systems to ensure consistent platform uptime and ongoing operational support. Managed under NAICS code 541519 for the Department of Defense and Navsup Flt Logistics Ctr Norfolk, the work is performed in Millington, Tennessee. The opportunity was posted on October 21, 2026, with a response deadline of October 23, 2026.

General Info

Technical support subcontract for Navy Recruiting Command projects based in Millington, Tennessee.

NAICS

541519 - Other Computer Related Services

Place of Performance

Millington, TN, 38054, USA

Set-Aside

NONE

Documents

This scope was carved out of N0018927QD004.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Higher Education Recruiting Platform

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support for prime contractors on Navy Recruiting Command (NRC) projects. Performs troubleshooting for access issues, provides technical guidance on platform use, and maintains user accounts and credentials during normal business hours. Utilizes customer support ticketing systems. Delivers ongoing technical support and platform uptime.

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