This Sources Sought opportunity from Department Of Veterans Affairs was posted on July 15, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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DE10--Enterprise Service Desk (ESD) Tier One Support (RFI) (VA-24-00054952)

Closed

36C10B24Q0232Federal

Submission Closed07/16/2024, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

New

SLED

MetroAccess Fare Collection and Management System

Solicitation # WMATA-0000010941

The Washington Metropolitan Area Transit Authority is seeking proposals for the MetroAccess Fare Collection and Management System under solicitation number WMATA-0000010941. This procurement falls under NAICS code 541512, focusing on computer systems design services to enhance the transit authority's ability to manage and collect fares for its MetroAccess services. The solicitation was posted on October 21, 2026, with a strict response deadline of October 27, 2026. Interested parties must submit their responses through the official WMATA supplier portal by the specified cutoff time to be considered for this project.

Washington Metropolitan Area Transit Authority

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DEADLINE

ICT, Digital, and AI Infrastructure SupplyThis subcontract, titled ICT, Digital, and AI Infrastructure Supply, is managed by Kent County Council Procurement Services. The agreement focuses on the supply and implementation of digital health infrastructure and software specifically designed for financial lessors operating on NHS organization projects. The scope of work encompasses a broad range of technical requirements, including network infrastructure, telecommunications, connectivity solutions, enterprise and end-user hardware, and the delivery of Cloud and SaaS platforms along with active software licenses. The solicitation was posted on October 21, 2026, with a response deadline set for November 20, 2026. Classified under NAICS code 541512, the contract ensures the deployment of critical ICT infrastructure to support healthcare-related digital initiatives. Interested parties can find further details through the official tender service link provided by the agency.

Kent County Council (t/a Procurement Services)

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DEADLINE

PeopleSoft HCM Application Management and Technical SupportThis subcontract focuses on the technical management, maintenance, and optimization of the PeopleSoft Human Capital Management system for prime contractors supporting the Texas Health and Human Services Commission. The scope of work includes managing web deployment and workflows, ensuring system interoperability, and maintaining strict security and data accuracy. Additionally, the provider is responsible for resolving major system outages and delivering System Incident Reports to ensure a secure and operational environment. The project requires full compliance with Data Use Agreement Version 8.5 and falls under NAICS code 541512. Interested parties must submit their responses by November 30, 2026, at 4:30 PM. This engagement is designed to maintain the stability and efficiency of the HCM system through dedicated technical support and rigorous operational oversight.

Health and Human Services Commission

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DEADLINE

Network Security Configuration ServicesThe Network Security Configuration Services subcontract involves performing technical hardening of printer fleets for prime contractors on managed print projects for the City of Dothan. The scope of work focuses on implementing device-hardening baselines, which include configuring TLS 1.2+, SNMPv3, and the encryption of stored data. Additionally, the provider is responsible for setting up secure erase and overwrite functions, establishing administrator role separation, and disabling all unused ports and protocols. To ensure system integrity, the contractor will utilize firmware validation tools to verify that only signed and validated firmware is used. The final deliverables for this engagement consist of a fully secured device fleet and a comprehensive documented hardening report. This opportunity is categorized under NAICS code 541512, with a response deadline of November 20, 2026.

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DEADLINE

Medical Device Cybersecurity and Software ManagementThis subcontract for Medical Device Cybersecurity and Software Management supports prime contractors on Department of Veterans Affairs VISN 23 projects. The scope of work focuses on maintaining integrated OR systems through the performance of software updates and firmware patching, specifically targeting StreamConnect Servers and OR1 NEO IP/AIR environments. A critical component of the contract involves ensuring security compliance by developing VA Form 6550 and MDS2 documentation. All deliverables must adhere to VA Handbook 6500.6 and the VA TIC Reference Architecture to ensure the cybersecurity integrity of the medical systems.

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EdTech Implementation and Data Integration ServicesThis subcontract for EdTech Implementation and Data Integration Services involves the technical configuration and deployment of a literacy screening platform for prime contractors working with the Pittsburgh Public School District. The scope of work includes setting up production environments with role-based access, managing rostering, and establishing automated data delivery systems through API or SFTP. Additionally, the provider is responsible for developing comprehensive technical integration documentation and data dictionaries to ensure a production-ready environment with validated data flows. The project is categorized under NAICS code 541512 and requires all personnel to obtain necessary Pennsylvania state clearances. Interested parties must submit their responses by November 23, 2026, to support the district's technical infrastructure and data integration goals.

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Cybersecurity & Information Assurance AssessmentThis subcontract opportunity, titled Cybersecurity and Information Assurance Assessment, involves providing independent validation of security and privacy controls for prime contractors supporting Department of Homeland Security Customs and Border Protection projects. The selected provider will act as an independent third party to review Security Authorization packages and validate controls against NIST SP 800-53 standards, specifically focusing on NII-Common Viewer Systems and Integration Platforms. The primary deliverables for this engagement include a validated Security Authorization package and a comprehensive Independent Assessment Report. Managed by the Information Technology Contracting Division, the work is designated under NAICS code 541512 and will be performed in Ashburn, Virginia. Interested parties must submit their responses by October 28, 2026.

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POSTED

DEADLINE

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Information Assurance & RMF Compliance SupportThe Information Assurance and RMF Compliance Support subcontract focuses on providing technical documentation and oversight for cybersecurity certification and accreditation for prime contractors working on Defense Commissary Agency projects. The selected provider will manage Certification and Accreditation activities and develop necessary documentation to align with the Department of Defense Information Assurance Risk Management Framework process. This effort requires deep expertise in DoD RMF and IA standards to deliver updated compliance documentation and strategic recommendations. This opportunity is designated as an 8(a) set-aside under NAICS code 541512 and is managed by the Department of Defense through the W6QK Acc-Apg Director. The place of performance is located at Fort Lee. Interested parties must respond by October 30, 2026.

W6QK Acc-Apg Director

POSTED

DEADLINE

SAP VC Systems Configuration and AVC Integration SupportThe SAP VC Systems Configuration and AVC Integration Support subcontract involves providing specialized technical configuration for the SAP landscape of prime contractors supporting Federal Prison Industries under the Department of Justice. The scope of work focuses on configuring QAS ALE transport systems to facilitate VC testing before production, evaluating Advanced Variant Configuration capabilities, and identifying suitable replacements for the ECL Viewer. Additionally, the contractor is responsible for reviewing FPI-built eComm sites specifically for VC products. Key deliverables include a fully configured QAS ALE system and a comprehensive technical recommendation report. Due to the nature of the agency, all personnel must be US citizens and successfully pass an NCIC background check. This opportunity is categorized under NAICS code 541512 and is associated with a response deadline of October 28, 2026.

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POSTED

DEADLINE

ESS Cybersecurity and Supply-Chain Risk ManagementThe ESS Cybersecurity and Supply-Chain Risk Management subcontract focuses on providing cybersecurity auditing and risk management services for prime contractors supporting Health and Human Services ESS projects. The scope of work involves implementing FedRAMP requirements, conducting supply-chain risk management assessments, and securing the ESS network through the application of NIST frameworks and FedRAMP compliant cloud environments. The successful provider will be responsible for delivering comprehensive cybersecurity compliance reports and detailed risk mitigation plans. This opportunity is categorized under NAICS code 541512 and will be performed in Rockville, Maryland. Qualified candidates must possess specialized expertise in NIST frameworks and hold FedRAMP certification. The response deadline for this requirement is November 19, 2026.

Health And Human Service

POSTED

DEADLINE

BD Pyxis IV Prep Integration and Technical Support ServicesThe BD Pyxis IV Prep Integration and Technical Support Services subcontract involves providing specialized installation and software integration for pharmacy projects at the VA Loma Linda Healthcare System. The primary scope of work focuses on integrating gravimetric scales into the BD Pyxis IV Prep workflow to ensure accurate weight measurement transmission and the functionality of automated alerts. The contractor is responsible for delivering a fully verified scale-to-software system while maintaining electronic audit trails and compounding records. In addition to the initial setup, the contract requires ongoing technical support and troubleshooting to maintain system integrity. This project is managed under the Department of Veterans Affairs, specifically through Network Contract Office 22, and is categorized under NAICS code 541512. Performance of these services will take place in Loma Linda, California.

262-NETWORK Contract Office 22 (36C262)

POSTED

about 11 hours ago

DEADLINE

in 8 days

General Info

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541512 - Computer Systems Design Services

Place of Performance

Set-Aside

NONE

Documents

Amendment to RFI 36C10B24Q0232 - Enterprise Service Desk Tier One Support

amendment

High

Amendment to RFI 36C10B24Q0232 - Enterprise Service Desk Tier One Support

amendment

High

Amendment to RFI 36C10B24Q0232 - Enterprise Service Desk Tier One Support

amendment

High

Enterprise Service Desk (ESD) Tier One Support RFI (36C10B24Q0232)

rfi

High

Enterprise Service Desk (ESD) Tier One Support RFI (36C10B24Q0232)

rfi

High

Enterprise Service Desk (ESD) Tier One Support RFI (36C10B24Q0232)

rfi

High

ESD Re-compete PWS for RFI

sow

High

VA Enterprise Service Desk (ESD) Tier One Support PWS

sow

High

Enterprise Service Desk (ESD) Tier One Support RFI

rfi

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

5 updates

PhaseClosed

PostedMar 1

Sources Sought

Notice updatedMar 8

Response deadline changed from Mar 11, 2024 to Mar 13, 2024. The notice description changed.

Notice updatedMay 7

Response deadline changed from Mar 13, 2024 to May 14, 2024. NAICS code changed from 561990 to 541512. The notice description changed.

Notice updatedMay 10

Response deadline time changed from 1:00 PM UTC to 11:00 PM UTC on May 14, 2024. The notice description changed.

Notice updatedJun 20

Response deadline changed from May 14, 2024 to Jun 20, 2024. The notice description changed. The point of contact changed.

Notice updatedJul 15

Response deadline changed from Jun 20, 2024 to Jul 16, 2024. The notice title changed. The notice description changed. The point of contact changed.

Response DeadlineJul 16

Deadline has passed

Submission Closed

07/16/2024, 02:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Contacts1 person available

OfficeEATONTOWN, NJ, 07724, USA

Organization / AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressEATONTOWN, NJ, 07724, USA

Contacts

Andrea CaltabilotaContract Specialist

contact@example.gov

+1 (555) 000-0000

Full Description

In accordance with Federal Acquisition Regulation 8.405-1(d)(3), the solicitation for Enterprise Service Desk (ESD) Tier One Support is planned to be released only to vendors that responded to the Request for Information and were deemed capable of performing the work by the VA. However, any other vendor holding an eligible GSA contract may request a copy of the solicitation and submit a response.