Design, Installation, Maintenance and Support of Electronic Security Systems

Natural Resources Canada is seeking proposals for the design, installation, maintenance, and support of its electronic security systems under solicitation NRCan-5000096021. The project focuses on strengthening the physical security posture of over 25 sites nationwide, utilizing a hybrid cloud and on-premises architecture that includes approximately 500 card readers and 500 cameras. All systems are monitored through the Security Operations Control Centre located in Ottawa, Ontario. The resulting contract will run from November 2, 2026, to November 1, 2027, and requires the contractor to provide annual preventative maintenance, 24/7 emergency response, and system upgrades including as-built documentation. To be eligible, bidders must be Canadian suppliers or from an applicable trading partner and maintain local service offices in New Brunswick, Quebec, Ontario, Saskatchewan, Alberta, and British Columbia, as well as the National Capital Region. Mandatory requirements include providing a National Account Executive, a Maintenance Manager, and a Project Manager with specific years of experience in access control, video management, and intrusion detection systems. Selection is based on a weighted ratio of 70 percent technical merit and 30 percent price, with a minimum technical score of 53 out of 89 points required for responsiveness. Bidders are also evaluated on their cybersecurity programs, including vulnerability management and multi-factor authentication protocols.