Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →
CLEATUS
Get CLEATUS

This Sources Sought opportunity from Department Of Defense was posted on November 2, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

DFAS CX Support

Closed
AIP300492Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
Federal
NOAAPort Replacement Capabilities
Solicitation # 142083-27-0002
The Department of Commerce, National Oceanic and Atmospheric Administration (NOAA), and the National Weather Service (NWS) have issued Request for Information (RFI) No. 142083-27-0002 to conduct market research for the replacement of the legacy NOAAPort Satellite Broadcast Network (SBN). The government is seeking innovative solutions—which may be cloud-based, terrestrial, satellite, hybrid, or other approaches—to distribute mission-critical NWS data and products to a geographically dispersed user community. The replacement capability must support the exchange, ingestion, processing, and distribution of data while integrating with the NWS Hydrometeorological Interactive Virtual Environment (HIVE) and the Centralized Integrated Real-Time Repository for Unified Services (CIRRUS) using common internet protocols such as APIs and MQTT. This notice is for information purposes only and does not constitute a solicitation, request for quote, or binding contract, and no funds have been authorized or appropriated for the effort at this time. Interested respondents must submit their responses in Microsoft Word or PDF format to the designated points of contact by October 29, 2026, at 12:00 p.m. Eastern Time, with questions due by October 15, 2026. The government is utilizing this RFI to determine the most effective acquisition strategy, including potential small business set-asides and the most appropriate contract structure, such as firm-fixed-price, managed services, or Data-as-a-Service. The preliminary NAICS code identified for this effort is 541512.
Department Of Commerce Noaa

POSTED

about 2 hours ago

DEADLINE

in 9 days
NAICS: 541512
New
Federal
DE01--ECO CCI Managed Services VA-27-00000467
Solicitation # 36C10B26Q0368
The Department of Veterans Affairs Technology Acquisition Center is issuing a Request for Information under solicitation number 36C10B26Q0368 for the Enterprise Service Desk Managed Contact Center Infrastructure (CCI) solution. The objective is to identify a contractor capable of providing and maintaining a fully integrated CCI solution that supports multi-channel contact handling, intelligent routing, real-time reporting, and secure access for both onsite and remote agents. The current infrastructure utilizes the NICE CXOne platform with integrations for Medallia and ServiceNow. The government is seeking industry input on maintaining or replacing this system, with a specific interest in integrating VA-approved Artificial Intelligence, Machine Learning, Robotic Process Automation, and Speech/Sentiment Analytics using industry-standard APIs. As of July 16, 2026, the Performance Work Statement and acquisition strategy are still being finalized. The government is requesting five-page capability statements from interested parties that detail their recommended technical approach, flexible Firm-Fixed-Price licensing models, strategic opportunities for future enhancements, and recommended contract vehicles. Key technical requirements include FIPS-compliant interaction capture, voice biometrics, and one-time passcode authentication. The process is currently for information and planning purposes only and does not constitute a formal solicitation or contract offer. Primary points of contact for this effort include Contract Specialist Dan DiNocera, Andrea Caltabilota, and Contracting Officer Evan Schlisserman.
Technology Acquisition Center Nj (36C10B)

POSTED

about 2 hours ago

DEADLINE

N/A
NAICS: 541512
New
SLED
MetroAccess Fare Collection and Management System
Solicitation # WMATA-0000010941
The Washington Metropolitan Area Transit Authority is seeking proposals for the MetroAccess Fare Collection and Management System under solicitation number WMATA-0000010941. This procurement falls under NAICS code 541512, focusing on computer systems design services to enhance the transit authority's ability to manage and collect fares for its MetroAccess services. The solicitation was posted on October 19, 2026, with a response deadline set for October 27, 2026. Interested parties must submit their responses through the official WMATA supplier portal by the specified cutoff time to be considered for the project.
Washington Metropolitan Area Transit Authority

POSTED

about 8 hours ago

DEADLINE

in 7 days
NAICS: 541512
New
SLED
Real-Time River Forecasting System
Solicitation # 10222412
The California Department of Water Resources is soliciting a contractor for the design, implementation, and technical support of its Real-Time River Forecasting System. The project aims to mirror the functionality and workflows of the California-Nevada River Forecast Center CHPS system, utilizing Delft-FEWS and/or CHPS to ensure statewide scalability and operational performance. Key deliverables include the development of system architecture, the configuration of operator-client environments, and the automated integration of meteorological, hydrologic, and reservoir data for 24/7 operations. The contract is anticipated to run from December 1, 2026, through November 31, 2029, with a potential one-year extension. The total anticipated budget is not to exceed 750,000 dollars, with a possible 10 percent increase for unanticipated tasks. Award selection is based on a high-point system totaling 154 points, split equally between technical and cost evaluations, with additional points available for Small Business and Disabled Veteran Business Enterprise (DVBE) status. DVBE participation is required for this solicitation. Bidders must submit their quotes by November 9, 2026, and are required to provide a Generative AI disclosure and various state certifications. Payment is processed monthly in arrears, with undisputed invoices paid within 45 days following written acceptance of work by the DWR Contract Manager.
California Department of Water Resources

POSTED

about 16 hours ago

DEADLINE

in 20 days
NAICS: 541512
New
SLED
Network Redundancy Configuration Services
TELECOM448 - Telecommunications

POSTED

about 16 hours ago

DEADLINE

in 14 days
NAICS: 541512
New
SLED
Building Systems Integration Specialist
Capital Infrastructure

POSTED

about 16 hours ago

DEADLINE

in 21 days
NAICS: 541512
New
SLED
System Implementation & Integration Services
Department of University of Hawaii

POSTED

about 16 hours ago

DEADLINE

in about 1 month
NAICS: 541512
New
SLED
Energy Data Analytics and EIS Integration Specialist
City of Havre de Grace

POSTED

about 18 hours ago

DEADLINE

in about 1 month
NAICS: 541512
New
SLED
Data Migration and System Integration Services
Coalition for Green Capital

POSTED

about 19 hours ago

DEADLINE

in about 1 month
NAICS: 541512
New
SLED
Resource-Sharing Infrastructure and Performance Tracking Supply/Service
Procurement Office

POSTED

about 19 hours ago

DEADLINE

in 20 days
NAICS: 541512
New
SLED
HIPAA-Compliant Data Management and Reporting
DAS Procurement

POSTED

about 19 hours ago

DEADLINE

in about 2 months
NAICS: 541512
New
SLED
Data Security & Compliance Consultant
DAS Procurement

POSTED

about 20 hours ago

DEADLINE

in 23 days

General Info

Agency

Department Of Defense → Defense Finance And Accounting Svc

NAICS

541512 - Computer Systems Design Services

Place of Performance

Indianapolis, IN, USA

Set-Aside

NONE

Documents

2

CX+Consulting+SOW+DRAFT.docx

DOCX

CX+Contractor+Questions.docx

DOCX

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update
PhaseClosed
Posted

Sources Sought

Notice updated

The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyDepartment Of Defense → Defense Finance And Accounting Svc
Contacts2 people available
OfficeCOLUMBUS, OH, 432131152, USA
Organization / AgencyDepartment Of Defense → Defense Finance And Accounting Svc
Office AddressCOLUMBUS, OH, 432131152, USA
Contacts
Aram M. Duell
contact@example.gov
Doug Flesher
contact@example.gov

Full Description

Show more
DFAS Customer Experience Analytics: Please see attached SOW for additional information. THIS IS A SOURCES SOUGHT ONLY. An award is anticipated, however the RFQ will not occur until a later date. Small businesses are strongly encouraged to respond. Please complete the attached word document to denote interest. Questions can be directed to Mr. Aram M. Duell, DFAS Contracting Officer at aram.m.duell.civ@mail.mil

More opportunities from Department Of Defense → Defense Finance And Accounting Svc

Same awarding agency

NAICS: 811212
Federal
Post-Installation Support and Warranty ServicesThe contract encompasses post-installation warranty support and services for the KeyWatcher system during its initial deployment phase, ensuring reliable operation through comprehensive troubleshooting, technical assistance, and timely software and firmware updates. This support is critical to maintaining system integrity and functionality as the KeyWatcher is integrated into operational environments, with all services bound to the timeframe following installation completion. The work is subcontracted under the Department of Defense, specifically managed by the Defense Finance and Accounting Service, with performance centered in Oxford, Connecticut, at the ZIP code 06478. The contract falls under the NAICS code 811212, indicating it relates to electronic and precision equipment repair and maintenance. Although no solicitation number or point of contact is provided, the posting date of July 8, 2026, and the designated place of performance establish the scope and geographic focus of the support obligations.
Computer and Office Machine Repair and Maintenance

POSTED

3 months ago

DEADLINE

N/A
View Details
NAICS: 238210
Federal
On-Site Installation and CommissioningThe contract entails the physical delivery, installation, configuration, and commissioning of a KeyWatcher cabinet at the Oxford, Connecticut site, with all work including necessary cabling and completion of government acceptance testing. This is a subcontract under the Department of Defense, specifically managed by the Defense Finance and Accounting Service, and falls under the NAICS code 238210, indicating it relates to electrical and wiring installation services. The performance location is clearly defined as Oxford, CT, with a zip code of 06478, and the work must meet all federal requirements for system integration and operational validation. The posting date is July 8, 2026, and while the solicitation number and point of contact are not provided, the contract is structured for on-site execution with full accountability for system functionality and government sign-off.
Electrical Contractors and Other Wiring Installation Contractors

POSTED

3 months ago

DEADLINE

N/A
View Details
NAICS: 541330
Federal
Physical Security System Integration (Lenel OnGuard)The contract involves the integration of the KeyWatcher cabinet with the Lenel OnGuard physical access control system to enable seamless bi-directional communication and full compatibility with CAC authentication. This effort ensures secure, synchronized management of physical keys and access credentials, allowing real-time tracking and control of key checkouts and returns while aligning with Department of Defense security standards. The system will enhance accountability, reduce unauthorized access risks, and support automated audit trails by connecting physical key access with digital identity verification. The work is performed under a subcontract classified under NAICS code 541330 and is associated with the Defense Finance and Accounting Service under the Department of Defense. Performance is located in Oxford, Connecticut, with a zip code of 06478. The contract was posted on July 8, 2026, and is part of broader efforts to modernize and consolidate physical and digital security infrastructure within federal facilities. Though no solicitation number or point of contact is provided, the technical requirements focus exclusively on system interoperability, authentication fidelity, and operational reliability under high-security conditions.
Engineering Services

POSTED

3 months ago

DEADLINE

N/A
View Details
NAICS: 334511
Federal
Electronic Key Management System SupplyThe contract entails the supply of a Morse Watchman KeyWatcher Touch Key Cabinet, an electronic key control system designed to provide secure and auditable access management for government facilities. This proprietary system enables strict tracking of key usage, ensures accountability through user authentication, and supports compliance with federal security protocols by logging every access event in real time. The item is being procured under a subcontract associated with the Department of Defense, specifically for use at a location in Oxford, Connecticut, with the NAICS code 334511 indicating classification within the manufacturing of navigational, measuring, electromedical, and control instruments. The contract was posted on July 8, 2026, and is intended to enhance physical security infrastructure at a Defense Finance and Accounting Service facility by replacing manual key handling with a standardized, tamper-resistant electronic solution.
Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing

POSTED

3 months ago

DEADLINE

N/A
View Details
NAICS: 541511
Federal
Developer License and Program AccessA developer license is being provided to enable Defense Finance And Accounting Service teams to integrate and customize the ActivePDF SDK within their financial systems. This subcontract authorizes technical access and usage rights necessary for software development, modification, and system integration efforts centered around document generation and processing capabilities. The contract is classified under NAICS code 541511, indicating it falls within the category of computer systems design and related services, and is tied to the Department of Defense through DFAS as the performing agency. The license permits internal use by authorized personnel to enhance existing financial infrastructure with programmable PDF functionalities but does not include rights for redistribution or resale of the SDK. The posting date indicates this agreement was made available for potential award on July 2, 2026, and while details such as location, point of contact, or set-aside status are not specified, the scope remains focused on enabling custom development within DFAS’s financial processing environment.
Custom Computer Programming Services

POSTED

4 months ago

DEADLINE

N/A
View Details
NAICS: 541512
Federal
Annual Maintenance and SupportThe contract provides for ongoing technical support, security patching, and system updates for the ActivePDF software to maintain compliance and ensure uninterrupted operational performance. It is structured as an annual maintenance and support agreement under a subcontract, with the Defense Finance and Accounting Service of the Department of Defense listed as the contracting agency. The work is classified under NAICS code 541512, indicating it falls within the category of custom computer programming services, affirming the technical nature of the support activities. The contract is set to be posted on July 2, 2026, and the services are critical to sustaining the integrity and functionality of the software within federal systems. No specific place of performance or point of contact is provided, and the agreement lacks any set-aside designation, indicating it is open to general competition among subcontractors.
Computer Systems Design Services

POSTED

4 months ago

DEADLINE

N/A
View Details
NAICS: 511210
Federal
Perpetual Production Software LicenseThe contract awards a one-time perpetual license for Apryse ActivePDF software to support PDF manipulation and integration within the Defense Finance and Accounting Service's financial systems. This license grants unrestricted, long-term use of the software without recurring fees, enabling DFAS to automate and enhance document processing capabilities critical to its financial operations. The software will be deployed in a production environment to streamline the handling of financial documents, improve data accuracy, and ensure compliance with federal recordkeeping standards. This procurement is classified as a subcontract under NAICS code 511210, which pertains to software publishing, and is managed by the Department of Defense through the Defense Finance and Accounting Service. The contract was posted on July 2, 2026, with no specific set-aside designation or geographic place of performance indicated. There is no solicitation number assigned, and no point of contact is provided in the record, suggesting it was issued under an existing framework or master agreement. The license is intended for immediate and indefinite use within DFAS systems to support mission-critical financial processing functions.
Software Publishers

POSTED

4 months ago

DEADLINE

N/A
View Details
NAICS: 541330
Federal
NSA Commercial Solutions for Classified (CSfC) Integration SupportThe contract supports the integration and technical maintenance of Commercial Solutions for Classified (CSfC) capabilities using Palo Alto Networks firewalls to protect classified information transmitted over commercial networks. It focuses on ensuring the continued operational integrity and compliance of security configurations that enable secure data transmission in accordance with NSA CSfC guidelines, leveraging Palo Alto’s next-generation firewall technology to enforce encryption, authentication, and access control policies. The work is performance-based and requires expertise in securing classified environments using approved commercial products within a DoD-compliant framework. The subcontract is scoped to the Santa Clara, California area and falls under NAICS code 541330, indicating it involves computer systems design and related services. The contract is managed under the Department of Defense through the Defense Finance and Accounting Service, with work to be performed to sustain certified CSfC configurations, respond to security updates, troubleshoot network performance issues, and ensure adherence to evolving classified data protection standards. The effort does not involve system procurement but centers on ongoing technical support, configuration management, and compliance monitoring to maintain authorized secure communications channels over commercial infrastructure.
Engineering Services

POSTED

4 months ago

DEADLINE

N/A
View Details
NAICS: 541990
Federal
DoD Cyber Security Service Provider (CSSP) OperationsThe contract entails the provision of Cyber Security Service Provider (CSSP) functions to support the Department of Defense’s firewall environment, focusing on intrusion detection, incident response, and defensive cyber operations. The work is intended to strengthen the security posture of critical systems by continuously monitoring for threats, rapidly responding to active incidents, and implementing proactive defensive measures to mitigate cyber risks. Performance is required to occur in Santa Clara, California, with the NAICS code 541990 indicating it falls under other scientific and technical consulting services. This is a subcontract, meaning the prime contractor will oversee the scope and deliverables while leveraging specialized cybersecurity expertise from downstream partners. The solicitation was posted on June 30, 2026, under the purview of the Defense Finance and Accounting Service, emphasizing its role in supporting DoD’s broader cybersecurity mission.
All Other Professional, Scientific, and Technical Services

POSTED

4 months ago

DEADLINE

N/A
View Details
NAICS: 541618
Federal
Risk Management Framework (RMF) Compliance and Accreditation SupportThe contract provides comprehensive Risk Management Framework (RMF) support for firewall systems, covering the entire lifecycle from security control implementation and assessment to authorization and ongoing continuous monitoring. This effort ensures compliance with federal cybersecurity standards and enables the formal accreditation of firewall infrastructure critical to mission operations. The work is scoped under NAICS code 541618 and is structured as a subcontract, with performance taking place in Santa Clara, California, at a zip code of 95054. The contract is affiliated with the Defense Finance and Accounting Service under the Department of Defense, reflecting its focus on securing defense-related IT systems. While the solicitation number and point of contact are not provided, the posting date of June 30, 2026, indicates this is a future opportunity requiring readiness for rapid mobilization and strict adherence to RMF processes.
Other Management Consulting Services

POSTED

4 months ago

DEADLINE

N/A
View Details
NAICS: 541519
Federal
Web Application Firewall (WAF) Operations and MonitoringThe contract provides operational support for Web Application Firewall capabilities integrated within Palo Alto firewalls to secure Department of Defense applications at the application layer. This includes continuous monitoring, configuration management, threat mitigation, and performance optimization of WAF systems to ensure robust defense against evolving cyber threats targeting web-based services used by DoD entities. The work is focused on maintaining high availability, compliance, and responsiveness of security controls in a mission-critical environment. Performance will be executed from Santa Clara, California, with the work falling under NAICS code 541519 for other computer related services. This is classified as a subcontract and is part of a broader effort by the Defense Finance and Accounting Service under the Department of Defense to strengthen application-layer security across its digital infrastructure. The contract is posted with a June 30, 2026, date and requires specialized expertise in Palo Alto firewall technologies, WAF rule tuning, attack pattern analysis, and integration with DoD security standards.
Other Computer Related Services

POSTED

4 months ago

DEADLINE

N/A
View Details
NAICS: 541512
Federal
Palo Alto Firewall Software Maintenance and Critical PatchingThis contract entails ongoing software maintenance for Palo Alto firewalls deployed in Department of Defense environments, with a primary focus on critical security patching, firmware updates, and version upgrades to ensure operational integrity and compliance with stringent defense standards. The work is scoped to support the continuous protection of network infrastructure against evolving cyber threats, requiring timely and rigorous execution of updates that meet DoD cybersecurity requirements. The performance location is situated in Santa Clara, California, with the NAICS code 541512 indicating the classification under Computer Systems Design and Related Services. The contract is structured as a subcontract under the Defense Finance and Accounting Service, part of the broader Department of Defense acquisition framework. Although no solicitation number or set-aside details are provided, the posting date of June 30, 2026, suggests this is a forward-looking opportunity aimed at securing long-term maintenance capabilities. The emphasis on security-critical tasks implies that contractors must adhere to strict compliance protocols, have proven experience with defense-grade systems, and be capable of rapid deployment of patches without disrupting mission-critical operations. The absence of a point of contact or detailed office address indicates the information may be restricted or reserved for authorized parties under the subcontracting arrangement.
Computer Systems Design Services

POSTED

4 months ago

DEADLINE

N/A
View Details

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS