Digital Engagement Solution (DES) and Related Services

The South Carolina Education Lottery is soliciting proposals for a Digital Engagement Solution that will transform its existing Player Rewards Program into a seamless, fully integrated digital platform designed to enhance player interaction and loyalty. Offerors must demonstrate the capability to develop a modern, scalable solution that aligns with the Lottery’s goals for increased digital engagement, improved user experience, and data-driven personalization, while ensuring secure integration with existing systems and compliance with state regulations. The solution must support multi-channel access, real-time reward tracking, and targeted communication tools to foster long-term player retention and responsible gaming practices. Proposals are due by September 18, 2026, and must be submitted in response to solicitation RFP-08042026-DES. The contract is open to all qualified vendors without set-aside restrictions, and performance will be based in South Carolina. Interested parties should direct inquiries to Ashley Kennedy-Shell, the primary point of contact, via email or phone provided. The opportunity is being managed through the South Carolina State Board of Elections online platform, where full solicitation details and submission requirements are accessible.