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Digital Product Development and Technology Services Gabor Andrasi - [email hidden] simona paola mosconi - [email hidden]

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UNHCR_RFP_3565International

Contract Overview

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The United Nations High Commissioner for Refugees (UNHCR) is seeking to establish a Frame Agreement for digital product development and technology services under solicitation number UNHCR_RFP_3565. This requirement is structured into five distinct lots: Drupal development and support, Drupal hosting for the main platform, conversion optimization and experimentation, cloud and API system integration development, and the development, hosting, and support of a UTM campaign tool. The project involves multiple performance destinations and is managed by the UNHCR Procurement Section, with Gabor Andrasi and Simona Paola Mosconi serving as primary points of contact for technical and administrative issues. The solicitation includes several critical regulatory and operational frameworks, including a Supplementary Agreement Concerning the Protection of Personal Data, Special Conditions of Cloud Computing, and the UN Supplier Code of Conduct. Bidders are required to submit technical and financial offers using specific forms and must complete the UNHCR Vendor Registration Form for Commercial Suppliers. All information within the RFP is proprietary to UNHCR. The deadline for submitting questions regarding the solicitation is 14:00 CET on November 26, 2026.

General Info

UNHCR seeks a frame agreement for digital product development and technology services.

Agency

NAICS

N/A

Place of Performance

Not specified

Set-Aside

NONE

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

PhaseSolicitation
Posted

Solicitation

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Organization & Contact Information

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AgencyUNHCR
Contacts1 person available
OfficeN/A
Organization / AgencyUNHCR
Office AddressN/A
Contacts

Full Description

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Description UNHCR is seeking to enter into a Frame Agreement (FA) with external providers of digital platform, hosting, optimization, integration, and support services. The requirement is divided into five separately defined Lots: • LOT 1: Drupal Development (Continuous Digital Delivery) + Drupal Support and Maintenance (SMG) • LOT 2: Drupal Hosting (Main Platform) • LOT 3: Conversion Optimization & Experimentation • LOT 4: Cloud, API and System Integration Development • LOT 5: UTM Campaign Tool (Development, SMG & Hosting) Questions submission deadline: 14:00 CET, November 26, 2026

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