Digital Resource Remediation

The Maryland State Department of Education (MSDE) is set on advancing accessibility by aligning its digital resources with federal and state accessibility laws, including the Americans with Disabilities Act and Section 508. This contract aims at remediating digital content to comply with WCAG 2.1 Level AA standards, ensuring effective access and usability for individuals with disabilities. To achieve these standards, a vendor will be responsible for reviewing, testing, and remediating content across various document types such as Microsoft Word, PowerPoint, Excel, and Adobe PDF. The vendor will also be required to supply accessible documents and PDFs for public distribution upon request. Additionally, the remediation process must be documented with proof of accessibility, and the vendor must offer a two-tier pricing model for captioning services, catering to both standard and rush needs. Confidentiality concerning sensitive material is a requirement within this contract. The contract is scheduled to run from February 1, 2025, to January 31, 2026, with all work to be conducted within the United States at the vendor's offices. This solicitation, identified by the NAICS code 562910 and PSC code R499, reflects the state's commitment to inclusivity and accessibility in its educational resources. With a budget estimation ranging from $500,000 to $2,000,000, the project underscores the state's investment in ensuring compliance and broad access to its digital content. Jeremy Wilson from the Maryland State Department of Education is the point of contact for queries related to this solicitation.