DISPATCH CENTER UPGRADE

Notice Type: Request for Information (RFI) This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred. If your organization has the potential capacity to perform these contract services, please provide the following information: 1) Organization name, address, email address, Web site address, telephone number, and size and type of ownership for the organization; and 2) Tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements. The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; 3) implement a successful project management plan that includes: compliance with tight program schedules; cost containment; meeting and tracking performance; hiring and retention of key personnel and risk mitigation; and 4) provide services under a performance based service acquisition contract. Requirement: CENTRACOM UPGRADE: Includes Three (3) MCC7500 consoles at primary, One (1) MCC7500 Consoles at alternate, APX consolette for back- up, Installation/Implementation and integration to J2LMR 911 POSITION UPGRADE: Includes Three (3) Positions at Primary and One (1) Position at Alternate Existing Upgrade to Primary LMR Dispatch Consoles: Existing Three (3) Gold Elite, upgrade to Three (3) MCC7500 Primary 911 Call Taker Positions: Existing Three (3) Positions, upgrade to Three (3) VESTA Positions Alternate Dispatch Consoles: Existing Two (2) Gold Elite, upgrade to One (1) MCC7500 Alternate 911 Call Taker Positions: Existing Two (2) Positions, upgrade to One (1) VESTA Positions The contractor shall provide all personnel, materials, supervision, tools, supplies, equipment, labor, training, licensing and other items and non-personal services necessary to design, install, integrate and optimize the upgrade to the Kadena Security Forces Squadron (SFS) dispatch communication center located Kadena AB, Okinawa, Japan. The contractor will ensure all manufacturers' recommendations will be strictly adhered to during the installation of the system. In case of an emergency, the contractor will be able to respond within 12 hours to support, troubleshoot or repair the new system. MCC7500 DISPATCH (Brand: Motorola) The new dispatch consoles will be compatible with and integrated into the upgraded LMR system. The dispatch sites will be equipped with backup capability to provide continued, independent dispatch capabilities in the event of lost connectivity with the J2LMR Master Site. Each console position will have enabled features to support interoperability for Kadena SFS and J2LMR system as well as support secure communications operation. Each console position will interface with the J2LMR network directly through a router at the dispatch site. This should offer users increased communications security with integrated, end-to-end AES voice encryption. MCC 7500 console features include: - Prioritized emergency calls that connect no matter how busy the network - True end-to-end encryption that keeps all communications secure - Optimized voice quality that eliminates clipped or degraded audio - Continuous high-quality audio that dispatchers can depend on even at heavy network traffic loads - Calls can be set up in fractions of a second regardless of system size - Automated call traffic re-routing in the event of IP-network failure, so an issue at a single dispatch workstation doesn't adversely affect the users in ongoing patched calls - Enhanced dispatch performance and more efficient use of bandwidth with IP multicast technology - Centralized configuration and fault management of dispatch consoles, user accounts, and sites 911 SYSTEM (Brand: Airbus) Each VESTA position shall support calls from on base PBX wire-line extensions (TDM and VoIP), commercial wire-line (housing, on-base contractors, venders, etc.) and commercial wireless sources. Call routing for commercial calls shall be based on the associated existing Emergency Service Number, automatically delivering an emergency call to the designated on-base Public Safety Answering Point (PSAP) without the need for intermediate call answering by the local civilian PSAP. The VESTA system will operate in a client/server environment on a Local Area Network and provide an intelligent telephone console system that is a functional addition to the VESTA 4 telephone set using a Computer Telephony Integrated (CTI) running on a standard Windows PC platform. This will allow each workstation to operate independently while sharing common files needed via a network server. The NICE recorder logging system will assume use of existing IP logging recorder at the Kadena AB core master site for recording trunked calls, with licensing for the expansion of ten (10) recording channels. This system will allow for monitoring of real-time communications of dispatchers and enable authorized users to reconstruct a complete timeline of a historical call, verifying not only the words of the dispatcher and users participating in the call, but also their identities and the exact timing of any events the logging subsystem is capable of capturing. Acquisition Type: Firm-Fixed Purchase Order NAICS: 517110(517311) - Wired Telecommunications Carriers Performance Location: 18 Security Forces Squadron (SFS), Kadena AB, Okinawa, Japan Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed requirements are invited to submit a response to this Sources Sought Notice by 11- JUL-2017, 1100AM JST. All responses under this Sources Sought Notice must be emailed to Yayoi Iha at yayoi.iha.1.jp@us.af.mil