DRA License and Maintenance Support

COMBINED SYNOPSIS/SOLICITATION (I) This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. (II) This solicitation document is issued as a request for proposal (RFP). Submit written proposals for RFP number DOL-16OCIOCIONAT-0037. (III) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-85. (IV) This acquisition is set aside 100% for small businesses. The associated NAICS code is 334111. The small business size standard is 1000 employees. (V) This combined solicitation/synopsis is for purchase of the following commercial services: Base: Date of award - 09/27/2016 0001. Directory & Resource Administrator 100 User License Pack, QTY: 45 EA 0002. MNT - Directory & Resource Administrator 100 User License Pack Standard, QTY: 45 EA 0003. MNT - Exchange Administrator 100 User License Pack, QTY: 90 EA 0004. MNT - Directory & Resource Administrator 100 User License Pack, QTY: 90 EA 0005. MNT - Directory & Resource Administrator 100 User License Pack, QTY: 90 EA 0006. MNT - Reinstatement Fee for Licenses Option Year 1: 9/28/2016 - 9/27/2017 1001. Directory & Resource Administrator 100 User License Pack, QTY: 45 EA 1002. MNT - Directory & Resource Administrator 100 User License Pack Standard, QTY: 45 EA 1003. MNT - Exchange Administrator 100 User License Pack, QTY: 90 EA 1004. MNT - Directory & Resource Administrator 100 User License Pack, QTY: 90 EA 1005. MNT - Directory & Resource Administrator 100 User License Pack, QTY: 90 EA Option Year 2: 9/28/2017 - 9/27/2018 2001. Directory & Resource Administrator 100 User License Pack, QTY: 45 EA 2002. MNT - Directory & Resource Administrator 100 User License Pack Standard, QTY: 45 EA 2003. MNT - Exchange Administrator 100 User License Pack, QTY: 90 EA 2004. MNT - Directory & Resource Administrator 100 User License Pack, QTY: 90 EA 2005. MNT - Directory & Resource Administrator 100 User License Pack, QTY: 90 EA Delivery shall be no later than 30 days from date of award. Period of Performance: Base: Date of award - 09/27/2016 Option Year 1: 9/28/2016 - 9/27/2017 Option Year 2: 9/28/2017 - 9/27/2018 (VI) Description of requirements is as follows: A. Background Information The Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management (OASAM), Office of the Chief Information Officer (OCIO), requires Directory Resource Administrator (DRA) licensing for each user supported by the Enterprise Consolidated Network. DRA is an administration tool that allows the Information Technology (IT) professionals to update user's personal information, reset passwords, create, modify and troubleshoot network accounts, permissions, and problems. DRA interfaces with the Microsoft Active Directory Services, and provides a safe and efficient means of managing user account requests by service desk and IT administrative staff. DRA also provides centralized, secure logs, records in a tamper-resistant repository and has reporting features. B. Technical Objectives OCIO requires that the supplier provide an annual Enterprise Named User maintenance and support agreement. The supplier should be authorized the software publisher/manufacturer, Embarcadero Technologies, to provide annual maintenance and support for RAD Studio Enterprise Named user software licenses. SERVICES TO BE PERFORMED i. A. Coverage Type: Essential Care a. Coverage will provide 12x5 support services. b. Services included shall include Online Support, Support Services, and Product Maintenance (upgrades/updates). c. Features of Online Support shall include access to the Knowledge Base, Service Request Manager, Online User Forums, Notifications and Alerts, and Documentation. ii. The vendor shall provide support services at DOL-OCIO datacenter(s). iii. The vendor shall provide the necessary DRA licenses, service and support for DOL to administer accounts on OCIO's consolidated network. iv. The vendor shall provide service and support for the DRA licenses as indicated in the maintenance and support agreement package which include licenses, service and support, and technical support. v. The vendor will provide professional services to include: technical support and consultation. These licenses will be utilized for users in DOL's National office (Washington DC metropolitan area) and regional offices. vi. Product support renewal to be co-termed and services combined into a single support agreement. Item Part Number Description Agency/Users Qty Expiration Date 0001 566-1v000-I-US Directory & Resource Administrator 100 User License Pack ETA/2350 EBSA/1700 OALJ/450 45 New 0002 566-MNT-E-US MNT - Directory & Resource Administrator 100 User License Pack Standard ETA/2350 EBSA/1700 OALJ/450 45 New 0003 570-MNT-E-US MNT - Exchange Administrator 100 User License Pack Acct: DOL OASAM 50118432 Original PO Number: 18377 ESA/6000 MSHA/3000 90 9/27/2015 0004 566-MNT-E-US MNT - DRA 100 User License Pack Acct: DOL OASAM 50118432 Original Purchase Order Number: 18377 ESA/6000 MSHA/3000 90 9/27/2015 0005 172-MNT-E-US MNT - DRA 100 User License Pack Acct: DOL OSHA 50115685Original Purchase Order Number: 5860 OSHA/4500 45 11/30/2014 0006 Reinstatement Fee Reinstatement Fee for Licenses Acct: DOL OSHA 50115685Original Purchase Order Number: 5860 OSHA/4500 1 B. Technical Requirements vii. The vendor shall provide 4500 DRA licenses and support services, to be combined into a single support agreement for management by DOL OCIO viii. The vendor shall renew maintenance support for DRA licenses previously purchased by various DOL agencies, into a single support agreement for management by DOL OCIO ix. The identified product requirements and current maintenance expiration dates are as follows: C. Delivery: The vendor will verify the complete order, excluding back ordered items, for accuracy before delivering in a single bulk shipment to: Department of Labor Office of the Chief Information Officer Infrastructure Services Division 200 Constitution Avenue, NW, RM: TBD Washington, D C 20210 (VII) Date(s) and place(s) of delivery and acceptance and FOB point: N/A (VIII) The provision at FAR 52.212-1, Instructions to Offerors - Commercial Items (OCT 2015), applies to this acquisition. (IX) The provision at FAR 52.212-2, Evaluation - Commercial Items (OCT 2014), applies to this acquisition. The following evaluation criteria shall be used to evaluate offers: (1) Technical (2) Past Performance (3) Price The lowest price technically acceptable source selection process is applicable to this acquisition. Technical proposals are being evaluated based on personnel qualification and/or educational requirements of proposed personnel. To be technically acceptable offeror must meet qualification(s) in section VI. (X) The offeror must submit a completed copy of the provision at FAR 52.212-3, Offeror Representations and Certifications - Commercial Items (NOV 2015), with its proposal. (XI) The clause at FAR 52.212-4, Contract Terms and Conditions - Commercial Items (MAY 2015), applies to this acquisition. (XII) The clause at FAR 52.212-5, Contract Terms and conditions Required to Implement Statutes or Executive Orders- Commercial Items (DEC 2015) applies to this acquisition. The following additional FAR clauses cited in the clause are applicable to this acquisition: 52.203-6, Restrictions on Subcontractor Sales to the Government (SEP 2006), with Alternate I (OCT 1995) (41 U.S.C. 253g and 10 U.S.C. 2402). 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509)). 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C. 644). 52.219-8, Utilization of Small Business Concerns (Oct 2014) (15 U.S.C. 637(d)(2) and (3)). 52.219-14, Limitations on Subcontracting (Nov 2011) (15 U.S.C. 637(a)(14)). 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C. 632(a)(2)). 52.222-3, Convict Labor (June 2003) (E.O. 11755). 52.222-21, Prohibition of Segregated Facilities (Apr 2015). 52.222-26, Equal Opportunity (Apr 2015) (E.O. 11246). 52.222-35, Equal Opportunity for Veterans (OCT 2015)(38 U.S.C. 4212). 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793). 52.222-37, Employment Reports on Veterans (OCT 2015) (38 U.S.C. 4212). 52.222-54, Employment Eligibility Verification (OCT 2015). (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.) 52.223-16, Acquisition of EPEAT- Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514). 52.225-13, Restrictions on Certain Foreign Purchases (JUN 2008) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury). 52.232-33, Payment by Electronic Funds Transfer-System for Award Management (Jul 2013) (31 U.S.C. 3332). 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a). The following additional FAR clauses are applicable to this acquisition: 52.202-1 DEFINITIONS (NOV 2013) 52.203-5 COVENANT AGAINST CONTINGENT FEES (MAY 2014) 52.203-7 ANTI-KICKBACK PROCEDURES (MAY 2014) 52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS (APR 2014) 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN 2011) 52.204-19 INCORPORATION BY REFERENCE OF REPRESENTATIONS AND CERTIFICATIONS (DEC 2014) 52.225-25 PROHIBITION ON CONTRACTING WITH ENTITIES ENGAGING IN CERTAIN ACTIVITIES OR TRANSACTIONS RELATING TO IRAN-REPRESENTATION AND CERTIFICATIONS (OCT 2015) 52.232-1 PAYMENTS (APR 1984) 52.232-39 UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS (JUN 2013) 52.244-6 SUBCONTRACTS FOR COMMERCIAL ITEMS (DEC 2015) (XIII) Additional contract requirements: N/A (XIV) Defense Priorities and Allocations System (DPAS): N/A (XV) Offers are due no later than 12:00 P.M. ET on December 29, 2015. All offers must be e-mailed to the attention of Lesa L. Austin, Email: Austin.Lesa.L@dol.gov. (XVI) Any questions regarding this solicitation should be directed to Rico Marquez, Email: Lesa L. Austin, Email: Austin.Lesa.L@dol.gov.