Q999--Durable Medical Equipment Services

The Department of Veterans Affairs Network Contracting Office 16 awarded a firm-fixed-price, single-award Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract to SS MEDICAL, INC. on March 18, 2026, for a total amount of $1,734,630.00. Under NAICS code 621610, this total small business set-aside provides durable medical equipment (DME) and home medical equipment (HME) services for the Veterans Health Care System of the Ozark. The scope of work includes the storage, delivery, setup, maintenance, repair, and pickup of VA-owned equipment for eligible veterans across designated geographic zones in Arkansas, Missouri, Oklahoma, and Kansas, with the primary place of performance at the Fayetteville VA Medical Center. The contract consists of a base period from March 1, 2026, to February 28, 2027, with four option periods extending through February 28, 2031. Contractor performance is governed by a Quality Assurance Surveillance Plan (QASP) and a Performance Work Statement (PWS), requiring adherence to Joint Commission, ACHC, or CHAP accreditation and Medicare DMEPOS enrollment. Key requirements include the implementation of Public Key Infrastructure (PKI) for secure data transfer, the submission of a Joint Commission-compliant disaster plan within 30 days of award, and strict compliance with HIPAA and the Privacy Act of 1974. The contractor is held liable for all costs associated with data breaches and must follow specific packaging and marking standards to ensure government-owned equipment is properly identified and sanitized. Payments are processed via Electronic Funds Transfer following electronic invoice submission through the VA Financial Service Center portal.