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Electronic Document Accessibility Remediation (Production)

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

San Bernardino, CA, 92415, USA

Set-Aside

NONE

Documents

This scope was carved out of AGENCY27-PURC-6552.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Electronic Document Accessibility Remediation Services

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Organization & Contact Information

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AgencyCalifornia → Purchasing
ContactsNo contacts available
OfficeN/A
Organization / AgencyCalifornia → Purchasing
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical remediation of electronic documents for prime contractors on San Bernardino County projects. Sets document properties, creates navigational bookmarks, and corrects tagged hyperlinks for native PDFs, Word, Excel, and PowerPoint files per ADA Title II (Rule H) and DOJ regulations. Requires accessibility remediation software and SOC 2 Type II or ISO 27001 certification. Delivers remediated, accessibility-compliant electronic documents.

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Solicitation # AGENCY27-PURC-6552
The San Bernardino County Purchasing Department is soliciting proposals for Electronic Document Accessibility Remediation Services under solicitation AGENCY27-PURC-6552. The primary objective is to modify existing electronic documents to ensure they are perceivable, operable, understandable, and robust, adhering to WCAG 2.1 Level AA, PDF/UA (ISO 14289-1), and ADA Title II Rule H standards. The scope includes remediating a legacy backlog of approximately 109,331 pages and managing ongoing weekly volumes. Services must include the application of logical tag structures, meaningful alternative text, programmatic table and form remediation, and OCR for scanned documents, with verification performed via both automated tools and manual assistive technology testing. The contract is structured with firm-fixed unit pricing for an initial term starting approximately January 26, 2027, and ending January 25, 2029, with options to extend for three additional one-year periods. Award will be based on a Best Value Evaluation, weighing qualifications and experience (40 points), technical approach (25 points), security and data protection (20 points), and capacity, staffing, and cost (15 points). A 5% local preference is available for qualifying vendors. Selected contractors must provide a 90-day warranty on remediated documents and adhere to strict rework timelines. Compliance requirements include certification regarding debarment, adherence to federal executive orders on non-discrimination, and the provision of comprehensive insurance and security certifications such as SOC 2 Type II or ISO 27001.
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