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This Solicitation opportunity from Department Of Defense was posted on July 9, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

eMentor Course Delivery and Management Services

Closed
FA330020R0013Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 611630
International
AI-POWERED OFFICIAL LANGUAGES LEARNING SOLUTION
Solicitation # 1000571680
The Canada Revenue Agency (CRA) has issued a Request for Information (RFI) under solicitation number 1000571680 to explore the feasibility of implementing a scalable, AI-powered language learning solution. The primary objective is to support employees in developing and maintaining proficiency in English or French to comply with the modernized Official Languages Act and ensure high-quality bilingual service delivery. The agency is seeking a solution that provides adaptive learning paths, automated skill assessment, and real-time conversational practice tailored to Government of Canada workplace scenarios, such as client interactions and meetings. The initial scope is intended to support approximately 1,500 users with the potential for future enterprise-wide expansion. Technical and regulatory requirements are stringent, requiring compliance with Government of Canada Protected B security standards and WCAG 2.1 Level AA accessibility guidelines. A critical requirement is that data must remain in Canada and not be used to train external AI models. The CRA is also interested in suppliers' AI governance practices, including bias mitigation and transparency, as well as security certifications such as ISO 27001 and SOC 2. This RFI is for market research purposes only and does not constitute a solicitation for tenders or a commitment to enter into a contract. Responses must be submitted electronically to the contracting authority, Charles Safarian, by October 22, 2026, at 14:00 EDT.
Canada Revenue Agency

POSTED

28 days ago

DEADLINE

in 2 days

General Info

Contract Value

$10,594,445.73

NAICS

611630 - Language Schools

Place of Performance

AL, USA

Set-Aside

SBA

Award Issued Date

Documents

13

Attachment+1+52.212-1+Addenda+-+Amended.docx

DOCX

Attachment+1+52.212-1+Addenda.docx

DOCX

Attachment+2+52.212-2+Addenda+-+Amended.docx

DOCX

Attachment+2+52.212-2+Addenda.docx

DOCX

Attachment+3+eMentor+PWS.docx

DOCX

Attachment+4+PPI.docx

DOCX

Attachment+5+PPQ.docx

DOCX

Attachment+6+Subcontractor+Consent+Letter.docx

DOCX

Attachment+7+Sample+Client+Authorization+Letter.docx

DOCX

Questions+and+Answers.docx

DOCX

Revised+Questions+and+Answers.docx

DOCX

Solicitation+Amendment+FA330020R00130001.pdf

PDF

Solicitation+-+FA330020R0013.pdf

PDF

AI Contract Breakdown

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Timeline

2 updates
PhaseClosed
Posted

Presolicitation

Type Changed

Presolicitation → Solicitation

Notice updated

The notice description changed.

Notice updated

The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA3300 42 Cons Cc
Contacts2 people available
OfficeMAXWELL AFB, AL, 36112-6334, USA
Office AddressMAXWELL AFB, AL, 36112-6334, USA

Full Description

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ADDED REVISED QUESTIONS AND ANSWERS AMENDMENT 0001 IS ATTACHED ALONG WITH QUESTIONS AND ANSWERS. The contract will provide synchronous, online foreign language courses via a Virtual School with interactive whiteboard, real-time audio and video. The Virtual School must operate with little-to-no lag time, delay or connection failure and be supported with redundant power, servers, databases and internet capabilities to eliminate downtime due to system failure and/or power outages; adaptable to lower bandwidth. The contractor will recruit, develop, and manage a cadre of eMentor instructors who can provide language instruction and assessment from ILR skill level 0 through ILR skill level 3+. The contractor will employ computer algorithms to students based on language, proficiency level, and availability days, times, and time zones. A helpdesk team will monitor and support every class that runs, regardless of when the class takes place. One or more members of the helpdesk team will be on call whenever classes are in session (30 minutes prior and throughout the class session). The contractor will provide instruction for the 95 languages listed in the Performance Work Statement (PWS), plus additional languages within 90 days of notification by the government. On day one of contract start, the contractor is responsible for scheduling courses for the - Top 20 most frequently scheduled languages outlined in the PWS. The contractor is responsible for scheduling courses for all remaining languages listed in the contract within 90 days of contract start. eMentor instructors will instruct and explain the cultural, technical and military concepts, vocabulary, and terms required of eMentor curriculum. Instructors will integrate discussions on current geo-political events that apply to established eMentor curricula. Instructors will tailor discussion to the careers and professional interests of the Airman. See attachments for full requirement.

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