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Emergency Call Monitoring and Telephone Answering Services

Active

International

Response Deadline11/27/2026, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract involves providing 24/7 emergency call monitoring and telephone answering services for prime contractors working on Broadland and Orwell Housing Association projects. The selected provider will be responsible for operating telephone answering services, monitoring alarm systems for emergency triggers, and implementing call center protocols to effectively triage and route requests. To successfully execute these duties, the contractor must possess the necessary call center infrastructure and ensure seamless integration with alarm monitoring software. The primary deliverable is a consistently monitored emergency call answering service supported by detailed response logs. This opportunity is issued by Broadland Housing Association Limited under NAICS code 561421. Interested parties must submit their responses by the deadline of November 27, 2026.

General Info

24/7 emergency call monitoring and answering services for Broadland and Orwell Housing Association.

Agency

Broadland Housing Association Limited

NAICS

561421 - Telephone Answering Services

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of ocds-h6vhtk-0792d9.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-011 - Emergency Call Monitoring Services

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Timeline

PostedOct 28

subcontract

Response DeadlineNov 27

Submission deadline

Response Deadline

11/27/2026, 12:00:00 PM UTCin 29 days

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Organization & Contact Information

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AgencyBroadland Housing Association Limited

ContactsNo contacts available

OfficeN/A

Organization / AgencyBroadland Housing Association Limited

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs 24/7 emergency call monitoring and telephone answering services for prime contractors on Broadland and Orwell Housing Association projects. Operates telephone answering services, monitors alarm systems for emergency triggers, and executes call center protocols to triage and route requests. Requires call center infrastructure and integration with alarm monitoring software. Delivers a monitored emergency call answering service with response logs.

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